Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Report an issue with print driver installation.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Report an issue with your Elon University wireless network connection.
Submit a request to create, delete, or change administrators of an email list.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
Request a price quote or submit a purchase request for technology hardware.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Report an issue with printing, copying, or scanning.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
Get more information about technology training and how to access it.
Submit a request to purchase a university-issued and managed mobile phone.
Report an issue with technology in campus classrooms, meeting spaces, and other learning spaces.
Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).
For requests regarding the Computer Replacement Program for university-issued computers for faculty and staff.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).