Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Request student access for a faculty/staff printer.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.
Report an issue with printing, copying, or scanning.
Submit a request to create, delete, or change administrators of an email list.
Request a price quote or submit a purchase request for technology hardware.
Report an issue with print driver installation.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Request the addition or change of a budget number used for print and copy service.
If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
OnTrack is the university’s secure online portal for students, faculty, and staff to access and manage key academic, financial, and personal information.