Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.


Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Report an issue with print driver installation.


Report an issue with university-supported software.


Submit a request for Webex Calling.


Submit a request to create, delete, or change administrators of an email list.


Submit a request to purchase a university-issued and managed mobile phone or ipad with cellular service, or import/export a personal number.


Access Adobe Creative Cloud for free as Elon facutly, staff, and students.


Request a price quote or submit a purchase request for technology hardware.


One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.


Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.


Report an issue with your Elon University wireless network connection.


Learn more about submitting requests for technology when hiring at Elon.


In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.


Report an issue with a Microsoft Office product.


Faculty, staff, and students have access to VPN.


Request software installations, upgrades, or configuration changes for a traditional or virtual computer lab on Elon's campus.


Report an issue with an Elon University mailing list.


Get more information about technology training and how to access it.


Report an issue with audio/visual technology in campus classrooms, meeting spaces, and other learning spaces.


Report an issue with printing, copying, or scanning.


Report an issue with your Elon University email account.


Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).