Introduction
The Knowledge Base offers an array of instructional articles to aid students in working or learning remotely. Please take time to review the following for insight into key tools that can help students adapt to a remote environment.
All Students
- All students should have access to Microsoft Office products, Adobe, and VPN by default.
Student Employees
- Please contact your area’s shared drive administrator to add or remove shared drive access.
- Students will NOT be able to access Colleague from their personal devices.
Articles
Below are some articles to assist students with their remote work and learning.
Office 365 (Microsoft)
Adobe Creative Cloud
Multi-Factor Authentication (Duo)
VPN
- Remote Access & VPN – for installing and logging into VPN for Elon-specific websites or shared drives
Shared Drives
Zoom
Questions
How do I access software that I'd normally use in labs?
Check out AppsAnywhere with information and download links.
What do I do if my Internet is slow?
Disconnecting from VPN (when it is not in use) can help increase your speed, and restarting your computer may help with slowness. You may also try connecting your computer directly to your ethernet router. Please note that many newer model computers do not have Ethernet ports built in.
How do I address audio or video issues?
Make sure your speakers are not muted and your web camera is not covered. Check out these other troubleshooting tips from Indiana University.
How can I share files with other students, faculty, or staff?
All members of Elon University have access to Office 365 products, including OneDrive. OneDrive is a great place to store files so you can share with others, work collaboratively, and save storage space on your computer. Google Drive is another good option that is supported by Elon University.