- Knowledge Base
- Self-Service Portal Guides
View your tickets from the IT Self-Service Portal.
- Knowledge Base
- Self-Service Portal Guides
Access and search the IT Knowledge Base.
- Knowledge Base
- Self-Service Portal Guides
Helpful steps for accessing and searching the IT Service Catalog.
- Knowledge Base
- Hardware, Software, & Printing
- Printing, Copying, Scanning
- Printing for Faculty & Staff
Printing for faculty & staff at Elon, with links to appropriate additional other knowledge base articles.
- Knowledge Base
- Instructional Technologies & Spaces
- Computer Labs, Classrooms, & Learning Spaces
- Classroom & Technology Learning Spaces
- Virtual Classrooms
Virtual classrooms that allow for more flexible software requests.
- Knowledge Base
- Hardware, Software, & Printing
- Printing, Copying, Scanning
- Printing for Faculty & Staff
Information about publicly accessible Canon devices.
- Knowledge Base
- Hardware, Software, & Printing
- Software
- Adobe
Outlines how to sign in to the Adobe Creative Cloud application.
- Knowledge Base
- Hardware, Software, & Printing
- Hardware
- Windows Devices
Back up data on Windows computers to an external device, such as an external hard drive, CD-R, USB memory stick, or network storage.
- Knowledge Base
- Administrative, Business, & Student Systems
- Phoenix Card Services
What to do if Phoenix Card username has been locked due to user inactivity.
- Knowledge Base
- Hardware, Software, & Printing
- Hardware
- Computer Specifications
Troubleshoot tips for docking station issues.
- Knowledge Base
- Information Security & Data Protection
- File Storage & Backups
- Syncplicity
Access the Syncplicity program.
- Knowledge Base
- Instructional Technologies & Spaces
- Computer Labs, Classrooms, & Learning Spaces
- Classroom & Technology Learning Spaces
- Belk Library
Computer lab hours at Elon University.
- Knowledge Base
- Administrative, Business, & Student Systems
- Application Development & Support
Form used by Department Chairs to either allow students to register for a closed class, without the prerequisites, or both.
- Knowledge Base
- Administrative, Business, & Student Systems
- Application Development & Support
Form for instructors to submit a grade change for a student.
- Knowledge Base
- Administrative, Business, & Student Systems
- Application Development & Support
Form used by Department Chairs to submit a substitution exception for a student. The request is processed by the Registrar's Office.
- Knowledge Base
- Administrative, Business, & Student Systems
- OnTrack
Time entry for hourly staff FAQ.
- Knowledge Base
- Administrative, Business, & Student Systems
- OnTrack
Enter and view monthly leave time for administrative staff.
- Knowledge Base
- Administrative, Business, & Student Systems
- Human Resource & Employment Systems
Assessment factors used for job postings in AppTrack.
- Knowledge Base
- Administrative, Business, & Student Systems
- OnTrack
Find your Elon University ID Number.
- Knowledge Base
- Administrative, Business, & Student Systems
- Colleague
Colleague at Elon FAQ.
- Knowledge Base
- Administrative, Business, & Student Systems
- OnTrack
Time entry for student staff FAQ.
- Knowledge Base
- Administrative, Business, & Student Systems
- OnTrack
Time entry for student staff. Includes accessing your time sheet, choosing a time sheet, entering time, and signing/submitting your time sheet.
- Knowledge Base
- Administrative, Business, & Student Systems
- OnTrack
Supervisor Work Agreement for supervisors hiring student workers.
- Knowledge Base
- Administrative, Business, & Student Systems
- Research, Reporting, & Assessment
Use names when running reports from Entrinsik Informer.
- Knowledge Base
- Administrative, Business, & Student Systems
- Research, Reporting, & Assessment
Delete an Entrinsik Informer report.