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- Knowledge Base
- Administrative, Business, & Student Systems
- Advancement Systems
Raiser's Edge NXT users also have access to the old Win32 client--and hosted files via an interface similar to Windows Explorer--via Citrix.
- Knowledge Base
- Information Security & Data Protection
- File Storage & Backups
- OneDrive
Overview of using OneDrive on Windows devices.
- Knowledge Base
- Information Security & Data Protection
- File Storage & Backups
- Syncplicity
Options for users who want to manage files stored in Syncplicity.
- Knowledge Base
- Hardware, Software, & Printing
- Software
- Web Browsers
Provides links to sites providing information on how to clear browser cache and history for various web browsers.
- Knowledge Base
- Hardware, Software, & Printing
- Software
- Web Browsers
Instructions for the appropriate browser to disable the Java plugin in your internet browser, should it be required.
- Knowledge Base
- Administrative, Business, & Student Systems
- Advancement Systems
The Raiser's Edge "Reports" share has moved, the new share is \\elon.edu\files\reports .
- Knowledge Base
- Administrative, Business, & Student Systems
- OnTrack
Access, providing electronic consent, electronic consent history, and errors when viewing W-2s in PDF format.
- Knowledge Base
- Communication & Collaboration
- Email, Calendaring, & Instant Messaging
- Email
Online web access email FAQ.
- Knowledge Base
- Communication & Collaboration
- File Sharing
- Shared Drives
Provides an overview of mapping a shared or network drive on a Windows device.
- Knowledge Base
- Communication & Collaboration
- File Sharing
- Shared Drives
Walks users through mapping a Budget Shared Drive, commonly used by Department Heads and Vice Presidents at Elon University.
- Knowledge Base
- Administrative, Business, & Student Systems
- Research, Reporting, & Assessment
Login and support information for Qualtrics.
- Knowledge Base
- Administrative, Business, & Student Systems
- OnTrack
Access the 1095-C Form in OnTrack, as well as potential errors.
- Knowledge Base
- Administrative, Business, & Student Systems
- OnTrack
Access the 1098-T Form in OnTrack.
- Knowledge Base
- Administrative, Business, & Student Systems
- Advancement Systems
Resolving common issues with Raiser's Edge NXT.
- Knowledge Base
- Information Security & Data Protection
- Advanced Security Response & Investigation
Phishing scams FAQ.