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Services or Offerings?
Terminated Employee Access Extension Request
  1. Services
  2. Administrative, Business, & Student Systems
  3. Elon Account
For HR staff to request access extensions for terminated employees.
Elon Account Request
  1. Services
  2. Administrative, Business, & Student Systems
  3. Elon Account
Request an Elon Account for student employees and vendors or make changes to your own.
Personal Mobile Devices & Service
  1. Services
  2. Communication & Collaboration
  3. Mobile Phones & Devices
University employees are eligible for a discounted rate from both Verizon Wireless and AT&T Wireless.
AppTrack
  1. Services
  2. Administrative, Business, & Student Systems
  3. Faculty, Staff, & Employment Systems
AppTrack is Elon’s online position management and applicant tracking system for staff employees.
Onboarding Technology Request
  1. Services
  2. Onboarding Employees
Learn more about submitting requests for technology when hiring at Elon.
Re-image a Device
  1. Services
  2. Hardware, Software, & Printing
  3. Computer Hardware
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Student Access for a Fac/Staff printer
  1. Services
  2. Hardware, Software, & Printing
  3. Printing, Copying, Scanning
Request student access for a faculty/staff printer.
Add/Change/Remove Budget Number
  1. Services
  2. Hardware, Software, & Printing
  3. Printing, Copying, Scanning
Request the addition or change of a budget number used for print and copy service.
New Voice Mailbox Request
  1. Services
  2. Communication & Collaboration
  3. Telephony & Faxing
  4. Desk Phones & Voicemail
Request new voice mailbox setup.
Voicemail: Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Telephony & Faxing
  4. Desk Phones & Voicemail
Report an issue with voicemail accessed through a university desk phone.
Suspend or Deactivate Cellular Service
  1. Services
  2. Communication & Collaboration
  3. Mobile Phones & Devices
Request to suspend or deactivate cellular service to a university-issued and managed device.
Reset Voicemail Pin
  1. Services
  2. Communication & Collaboration
  3. Telephony & Faxing
  4. Desk Phones & Voicemail
Request a PIN reset for accessing voicemail or other phone mailbox settings on an Elon desk phone.
Shared Drive: Report an Issue
  1. Services
  2. Communication & Collaboration
  3. File Sharing
  4. Shared Drives
Report an issue accessing a shared drive on the Elon University network.
Letters of Agreement
  1. Services
  2. Administrative, Business, & Student Systems
  3. Faculty, Staff, & Employment Systems
Annual letters of agreement are available in OnTrack for full-time faculty and salaried staff. Faculty and staff are notified when the letter of agreement is available and are asked to approve or decline the agreement.
Update Extension Request
  1. Services
  2. Communication & Collaboration
  3. Telephony & Faxing
  4. Desk Phones & Voicemail
Request an update to a university desk phone extension.