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Multi-Factor Authentication Enrollment Guide (via Duo Security)
The multi-factor authentication method (MFA), Duo Security, for logging into some web applications, offers step-by-step guide details to help you self-enroll to use the service. ... Security for Single Sign On (SSO) Applications Using Duo to Log In to Single Sign On (SSO) Applications Using the Duo Mobile App for Single Sign On (SSO) Applications Duo Security & Colleague VPN...
Elon Password Maintenance Site
Discusses Elon's Password Maintenance Site used for your Elon account (wireless, email, Moodle, web services, etc.). ... Maintenance Site URL: http://www.elon.edu/password Use the site to manage your password for: Email Moodle OnTrack Wireless Network Elon WebServices Colleague
Search the IT Service Catalog
Helpful steps for accessing and searching the IT Service Catalog. ... Here are some keyword search examples: If you need to submit a ticket related to Colleague, filter your search to only the Service Catalog and enter "Colleague" into the search bar.
View Past Purchase Requests
View Past Purchase Requests from Elon University. ... Entered in Colleague: The request has been processed and given a PO Number. There is a column titled “PO Number” where you will see that number. 4.
Search the IT Knowledge Base
Access and search the IT Knowledge Base. ... Here are some keyword search examples: If you are searching for articles related to Colleague, filter your search to only the Knowledge Base and enter "Collueague" into the search bar.
Get Started with Moodle
Helpful information about getting started with Moodle. ... Students are automatically loaded into your courses directly from Colleague six weeks before the start of a semester, with enrollment syncs occurring every four hours during the day. You must...
Submit a Ticket from the Portal
Submit a ticket from the IT Self-Service Portal. ... Option 2: Search by Keyword At the top of the portal, click the globe icon next to the search bar → select Service Catalog Type a keyword (e.g., “Colleague,” “Canon printer”) Press
Technology and Onboarding New Employees
Learn about technology services available to new Elon employees, how to access them, and how to submit new requests. ... Software and Applications ColleagueShow Colleague is Elon's Enterprise Resource Planning (ERP) system with applications that support Student Administration, Finance, Human Resources, and New...
DUO Security and Key Fobs (Hardware Tokens)
Enroll and use a key fob (a type of hardware token) with DUO Security, Elon's multi-factor authentication solution. ... What You'll Need Your key fob Your 7-digit University ID (also known as your Colleague ID; if you don't know your ID number, go to OnTrack and select "User Profile" under the User Account section
What is considered an IT project?
Understand when to submit a project request and the difference between an IT project and a Service Request. ... Grant administrator access to a mailing list Reset email password Request a Colleague account Schedule a consultation with TLT Project requests usually include many of the following
Calendar Sharing in Office 365
Outlines how to share calendars in Office 365, as well as opening calendars when shared. ... Sharing Calendars These instructions follow the recommended method of sharing calendars with colleagues at Elon University.
LinkedIn Learning - Activate Your Account
Access LinkedIn Learning and other tips and tricks for using the service. ... We suggest members send either copies of their Certificates of completion or a link to their Certificates of Completion to faculty, supervisors, colleagues, or friends.
Good Practices for Combining In-Classroom and Remote Students
Quick tips for conducting a class where some of your students are in the classroom, while others are join remotely. ... Be patient (with yourself, your students, and the technology) Be resilient (things will be different, but model the persistence we look for students to have) Share ideas and experiences with...
Phishing - FAQ
Phishing scams FAQ. ... to someone, can: Lead to your identity being stolen Shut down the Elon email system for the campus Block emails from Elon faculty and staff to our students, and other off-campus alumni, colleagues