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Recommended Browsers for Elon Systems

  1. Knowledge Base
  2. Hardware, Software, & Printing
  3. Software
  4. Web Browsers
Colleague IE, Firefox Colleague CANNOT be accessed using Microsoft Edge or Google Chrome. CMS Firefox (3.0 or higher), IE (7.0 or higher) Moodle Chrome, Safari, Firefox

Multi-Factor Authentication Enrollment Guide (via Duo Security)

  1. Knowledge Base
  2. Information Security & Data Protection
  3. Secure Access
  4. Multi-Factor Authentication
Single Sign On (SSO) Applications   Using the Duo Mobile App for Single Sign On (SSO) Applications  Duo Security & Colleague VPN Using Cisco AnyConnect Duo Security & Colleague VPN Using

Submit a Ticket from the Portal

  1. Knowledge Base
  2. Self-Service Portal Guides
applications such as Colleague, OnTrack, or SharePoint, and many more. For a complete list of services, click Services A-Z. Most of our services may be requested by submitting a ticket online through our

Add an Authorized User in E-Bill

  1. Knowledge Base
  2. Administrative, Business, & Student Systems
  3. Student Systems
  4. E-Bill
Colleague ID, can be found in OnTrack under “User Profile” (in the User Account section) PINs are given to students upon admissions (the initial OnTrack password) Select the 'Authorized

Elon Password Maintenance Site

  1. Knowledge Base
  2. Information Security & Data Protection
  3. Password Management
for: Email Moodle OnTrack Wireless Network Elon WebServices Colleague login (if applicable) Campus computer logins Password

Search the IT Service Catalog

  1. Knowledge Base
  2. Self-Service Portal Guides
only include IT Services. Here are some keyword search examples: If you need to submit a ticket related to Colleague, filter your search to only the Service Catalog and enter "Colleague" into the

View Past Purchase Requests

  1. Knowledge Base
  2. Administrative, Business, & Student Systems
  3. Finance & Procurement Systems
and a commodity code has been added.   Placed on PCard: The request has been processed and was put on a PCard rather than a purchase order.   Entered in Colleague: The request has been

Get Started with Moodle

  1. Knowledge Base
  2. Instructional Technologies & Spaces
  3. Learning Management System
  4. Moodle
automatically loaded into your courses directly from Colleague six weeks before the start of a semester, with enrollment syncs occurring every four hours during the day. Students who drop a course are

Calendar Sharing in Office 365

  1. Knowledge Base
  2. Communication & Collaboration
  3. Email, Calendaring, & Instant Messaging
  4. Calendaring
Sharing Calendars These instructions follow the recommended method of sharing calendars with colleagues at Elon University. You must login to Office 365 with the account that created

Search the IT Knowledge Base

  1. Knowledge Base
  2. Self-Service Portal Guides
: If you are searching for articles related to Colleague, filter your search to only the Knowledge Base and enter "Collueague" into the search bar. Scroll the search results to find the article you want

Technology and Onboarding New Employees

  1. Knowledge Base
  2. Onboarding Technology
) can be used to access protected resources. If the new employee's work requires access to Colleague and Entrinsik Informer while away from campus, they will need to submit a request for off-campus

What is considered an IT project?

  1. Knowledge Base
  2. Projects & Contracts
  3. IT Project Standards
. Grant administrator access to a mailing list Reset email password Request a Colleague account Schedule a consultation with TLT Project requests usually include many of the following

DUO Security and Key Fobs (Hardware Tokens)

  1. Knowledge Base
  2. Information Security & Data Protection
  3. Secure Access
  4. Multi-Factor Authentication
circumstances). What You'll Need Your key fob Your 7-digit University ID (also known as your Colleague ID; if you don't know your ID number, go to OnTrack and select "User Profile" under the User

LinkedIn Learning - Activate Your Account

  1. Knowledge Base
  2. Instructional Technologies & Spaces
  3. Common Teaching Tools
, downloaded, or emailed to anyone you choose. We suggest members send either copies of their Certificates of completion or a link to their Certificates of Completion to faculty, supervisors, colleagues, or

Good Practices for Combining In-Classroom and Remote Students

  1. Knowledge Base
  2. Instructional Technologies & Spaces
  3. Computer Labs, Classrooms, & Learning Spaces
  4. Working with Classroom Technology
persistence we look for students to have) Share ideas and experiences with colleagues Practice what you can Be patient and resilient again