Viewing a Department's Phone Bill via OnTrack

Tags phone-bill

Step One: Access the website

  1. Navigate to the OnTrack website.
  2. Log in using your username and password.
  3. Click the OnTrack for Staff button.
If you have any problems logging into OnTrack, please contact the Technology Service Desk at 278-5200.

Step Two: View the bill

  1. Select "My LD Phone Bill."
  2. Select the month/year from the drop-down menu.
  3. Click Submit.
  4. The bill will display.
    If you click on the Extension number, you can view a detailed listing of the calls made.
  5. Please review your bill to verify the charges and report any corrections/changes to Mel Brown through email at mbrown30@elon.edu.

Step Three: Distribute the detail to the end user or save the information to an excel spreadsheet

  1. Click on the round button next to your selected option at the bottom of the summary page.
    1. The first option will create one Excel (csv) file including all of the extensions shown on the summary screen and email it to the administrator who is currently logged in.
    2. The second option will create one Excel (csv) file for each extension shown on the summary screen and email that file to each extension owner. A confirmation email will be sent to the administrator who is currently logged in and it lists each phone bill recipient.
  2. Once your selection has been made click on the 'submit' button to generate the email.
  3. To veiw individual call detail, click on the extension number.  You can then select to send only the individual detail to the person whose bill you are viewing. 
  4. Once your selection for the individual detail has been made click on 'return to summary' button to generate the email.

Details

Article ID: 77392
Created
Mon 5/6/19 9:44 AM
Modified
Mon 7/15/19 11:17 AM
Internal or External
External