How to Download Software from OnTheHub

*PLEASE NOTE THAT THIS DEMONSTRATION UTILIZES MICROSOFT OFFICE PRO 2016. HOWEVER, THE PROCESS CAN ALSO BE APPLIED TO MICROSOFT FOREFRONT DOWNLOADS AND OTHER DOWNLOADS OF MICROSOFT OFFICE.

I. Getting Your Product Key

1.) Log into http://elon.onthehub.com with your registered username and password

An image of the sign in screen for OnTheHub.

2.) After logging in, a page will appear with your available software downloads - Click on the software you wish to download

An example of Office software available to download. This one shows Office for Mac, while Office for Windows is another option you can select.

  • Select the software you wish to download. Note that while Microsoft Office and Microsoft Forefront are free, Microsoft Windows 7 and 8 cost $9.75.

3.) Click on the 'Add To Cart' button

An image of the screen where you can add your desired software to your cart.

  • The above is an example of Microsoft Office Professional Plus 2016. However, any software you choose will take you to a similar page.

4.) Finalize your order and click the 'Check Out' button

5.) Complete the License Agreement with your username and signature and click on the 'Accept' button

An image of the screen where you have to enter your information to accept the terms of agreement.

6.) Complete the Contact Information and click on 'Proceed With Order'

An image of the screen where you enter your contact information.

7.) Your product key will be displayed - Write it down and keep it in a safe place!!!

An image of the the screen where your product key appears (circled). Make sure you write it down in a safe place because we can't help you retrieve it.

While the Product Key is good for a lifetime, you will only be able to access it online for 31 days. If you lose the Product Key after that time, your only option will be to purchase another copy of the program.

8.) Click the 'Download' button

In our testing, the product key was automatically transferred into the Microsoft Office Installation. If the product key is not transferred, and you have questions about where to enter the product key, view Microsoft's Product Key How To.

II. Downloading Office For Windows

In our testing, the product key was automatically imported from OnTheHub. If the product key is not transferred, and you have questions about where to enter the product key, view Microsoft's Product Key How To.

9.) After being redirected to the 'Downloads' page, click on the 'Download' button

An image of the screen where you can click Download to download your software.

10.) You will be prompted to save the install package - click 'Save File'

An image of the prompt asking you to save the download file to your computer.

For more information on installation or troubleshooting, visit Microsoft's Support site.

III. Downloading Office For Mac

9.) After being redirected to the 'Downloads' page, click on the 'Download' button

An image of the screen where you can click the download button to retrieve your software download.

10.) You will be redirected to Microsoft's website, where you will be prompted to 'Sign in' or 'Create a new account' - Click on 'Create a new account'

YOU CANNOT USE YOUR ELON EMAIL ADDRESS TO CREATE A MICROSOFT ACCOUNT. YOU MUST USE A PERSONAL EMAIL ADDRESS WITHOUT @elon.edu!

An image of the Microsoft sign in prompt.

11.) Enter a personal email address and create a password, then click 'Next'

Do NOT use your university-provided email address when creating your Microsoft account. Elon email addresses will not work due to our use of Microsoft accounts for faculty and staff.

An image of the create account screen.

12.) Enter the code Microsoft sent to your personal email, then click 'Next'

An image of the screen where you enter your code and click next.

13.) Fill out the 'Add details' page, then click 'Next'

An image of the details screen you need to fill out.

14.) Enter the password you created in Step 11, then click 'Sign in'

An image of the screen where you enter your password.

15.) After being redirected to the 'Hi. Let's get your Office' page, click next

An image of the Hi let's get your office page where you click next.

16.) Confirm your account settings, then click 'Next'

An image where you get your office so click next.

17.) Under 'Get your Office', click 'Next'

An image where you get your office soclick next

In our testing, the product key was automatically imported from OnTheHub. If the product key is not transferred, and you have questions about where to enter the product key, view Microsoft's Product Key How To.

18.) Click 'Install'

An image where you can finally click the install button to install software.

19.) Using Microsoft's steps, download your copy of Office 2016.

An image of just a few more steps, so follow Microsoft's instructions from this point forward.

For more information on installation or troubleshooting, visit Microsoft's Support site.

Details

Article ID: 78083
Created
Fri 5/10/19 11:52 AM
Modified
Mon 7/15/19 1:28 PM
Internal or External
External