Shared Mailbox via iOS Devices

Due to changes in authentication methods by Microsoft, shared mailboxes in Office 365 can no longer be added or used from the iOS mail application.  You must download the Outlook for mobile application if you need to use a shared mailbox.


Add a shared mailbox to Outlook mobile.



Article ID: 79137
Fri 5/24/19 1:29 PM
Thu 9/14/23 5:08 PM
Internal or External

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Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.