Service Catalog

Categories (11)

Quick Tickets

>General help or requests
>Live chat with Technology Service Desk members
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Accounts & Access

>Access to specific applications or software
>Account creation requests
>Reset your password
>Permissions requests
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Administrative, Business, & Student Systems

>Application, administrative, and business functions requests
>Reporting and business intelligence
>Student information systems
>Space and event management systems
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Communication & Collaboration

>Email, phones, conferencing tools
>Digital media, signage, and tvs
>File sharing
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Hardware, Software, & Printing

>Desktops, laptops, and other technology devices
>Software
>Printers
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Information Security & Data Protection

>Information security protection and response
>Password management
>Data storage and backups
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Instructional Technologies & Spaces

>Moodle / Canvas
>Teaching tools, equipment, and resources
>Learning spaces, labs, and classrooms
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Network Connectivity & Infrastructure

>Wifi and network access
>Campus safety systems
>Card readers
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Onboarding Employees

>Technology needs for new hires
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Projects & Contracts

>Technology project requests
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Workshops, Training, & Consultations

>Request a technical consultation
>Technology training and workshops
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