Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Submit a request for Webex Calling.

Request a non-academic course to be created in Canvas.

Report an issue with Canvas.

Request a price quote or submit a purchase request for technology hardware.

Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.

Report an issue with university-supported software.

Report a technical issue with the Parking Permit Registration system that allows students to request and pay for parking permits.

Request a Canvas LTI app to enhance the learning experience.

Submit a request to purchase a university-issued and managed mobile phone or ipad with cellular service, or import/export a personal number.

Faculty, staff, and students have access to VPN.

Learn more about submitting requests for technology when hiring at Elon.

Access Adobe Creative Cloud for free as Elon facutly, staff, and students.

Report an issue with print driver installation.

Submit a request to create, delete, or change administrators of an email list.

One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

Report an issue with your Elon University email account.

Report an issue with a Microsoft Office product.

Report an issue with your Elon-owned computer.

Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.

In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.

For requests regarding the Computer Replacement Program for university-issued computers for faculty and staff.

Request Google Apps be enabled on an Elon-managed account.

Request a price quote or submit a purchase request for software.