Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Report an issue with your Elon University email account.

Report an issue with printing, copying, or scanning.

Report an issue with your Elon-owned computer.

Begin a live chat session with the Technology Service Desk.

Request a non-academic course to be created in Canvas.

Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.

Reset your email password using Elon University's Password Self-Service Site.

Report an issue with university-supported software.

Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.

Submit a request for Webex Calling.

Report an issue with print driver installation.

Request a price quote or submit a purchase request for technology hardware.

Report an issue with a Microsoft Office product.

Submit a request to purchase a university-issued and managed mobile phone.

Learn more about submitting requests for technology when hiring at Elon.

Faculty, staff, and students have access to VPN.

Access Adobe Creative Cloud for free as Elon facutly, staff, and students.

A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.

Submit a request to create, delete, or change administrators of an email list.

Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.

In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.

If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.

Submit a request for a new LastPass enterprise business account, resetting the master password, or one-on-one training.