Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.


Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.


Report an issue with your Elon-owned computer.


Report an issue with your Elon University email account.


Request a non-academic course to be created in Canvas.


Submit a request for Webex Calling.


Submit a request to create, delete, or change administrators of an email list.


One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.


Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.


Report an issue with university-supported software.


Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.


Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).


Access Adobe Creative Cloud for free as Elon facutly, staff, and students.


Report an issue with printing, copying, or scanning.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).


Request a price quote or submit a purchase request for technology hardware.


Learn more about submitting requests for technology when hiring at Elon.


Faculty, staff, and students have access to VPN.


Campus Safety & Police may report an issue with a blue light emergency phone.


Request a Moodle LTI plugin to enhance the learning experience.


Create a new document type, form, workflow, or service in eDocs.


Submit a request to temporarily extend access to specific Elon services, resources, or applications.


Report an issue with a Microsoft Office product.