Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.

Faculty, staff, and students have access to VPN.

Report an issue with print driver installation.

Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.

Report an issue with your Elon-owned computer.

Report an issue with Canvas.

Request a price quote or submit a purchase request for technology hardware.

Report an issue with audio/visual technology in campus classrooms, meeting spaces, and other learning spaces.

Report an issue with university-supported software.

Request student access for a faculty/staff printer.

Submit a request to create, delete, or change administrators of an email list.

Submit a request to purchase a university-issued and managed mobile phone or ipad with cellular service, or import/export a personal number.

Request an Elon Account for student employees and vendors or make changes to your own.

Submit a request for Webex Calling.

Access Adobe Creative Cloud for free as Elon facutly, staff, and students.

In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.

Reset your email password using Elon University's Password Self-Service Site.

Request a new feature, form, or workflow in SharePoint.

CourseLink helps to facilitate and record the relationships between academic service learning (ASL) courses and the community partner organizations that students work with to complete the service component of the course.

Report an issue with your Elon University email account.

One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

Report an issue with printing, copying, or scanning.

Report an issue with your Elon University wireless network connection.