Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Request a non-academic course to be created in Canvas.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Submit a request to purchase a university-issued and managed mobile phone.
Campus Safety & Police may report an issue with a blue light emergency phone.
Submit a request to temporarily extend access to specific Elon services, resources, or applications.
Submit a request to create, delete, or change administrators of an email list.
Request a price quote or submit a purchase request for technology hardware.
Learn more about Streeme TV available in common spaces of on-campus residential spaces.
Group training is available for faculty and staff to help provide learning and development solutions designed to enhance the skills, knowledge, and competencies of Elon-supported technologies.