Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Submit a request for Webex Calling.

Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.

Report an issue with Canvas.

Request a non-academic course to be created in Canvas.

Request a price quote or submit a purchase request for technology hardware.

Access Adobe Creative Cloud for free as Elon facutly, staff, and students.

Submit a request to create, delete, or change administrators of an email list.

Report an issue with university-supported software.

Request a Canvas LTI app to enhance the learning experience.

Learn more about submitting requests for technology when hiring at Elon.

Report a technical issue with the Parking Permit Registration system that allows students to request and pay for parking permits.

One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

Faculty, staff, and students have access to VPN.

Report an issue with your Elon University email account.

Report an issue with print driver installation.

Report an issue with your Elon-owned computer.

In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.

If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.

Request Google Apps be enabled on an Elon-managed account.

Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.

Request a price quote or submit a purchase request for software.

Submit a request to purchase a university-issued and managed mobile phone or ipad with cellular service, or import/export a personal number.

Report issues with Moodle.