My Recently Visited Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Report an issue with your Elon University wireless network connection.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Submit Titanium feature requests, ask for assistance with web components and database updates, or request access though AppsAnywhere
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
Video walls are large format displays that often consist of multiple displays put together. The use varies by location; examples include the screens in the Great Hall, Snow Atrium, and the front-facing wall inside the Student Professional Development Center (among others throughout campus).
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.
OnTrack is the university’s secure online portal for students, faculty, and staff to access and manage key academic, financial, and personal information.
Request a price quote or submit a purchase request for technology hardware.
Request administrative permissions to the Parking web app.
The Housing Director allows new and returning students to submit their housing applications, electronically sign their housing agreement, answer personal/living preference questions, and choose a meal plan.
Learn more about the IT Service Catalog and how to use it to submit requests.
Report an issue accessing a shared drive on the Elon University network.
Video production service requests are handled by multiple providers across campus, including Event Technology Services, Teaching and Learning Technologies, and University Communications. Learn more about which provider to contact for different types of video requests.
Reset your email password using Elon University's Password Self-Service Site.
Tickers are specialized format displays that often consist of multiple displays put together to form a virtual ribbon. The use varies by location; examples include the tickers in the KoBC; Sankey and outside McEwen.
This service is used by Human Resources staff when an update to information listed in Elon's online Faculty & Staff Directory is required.
Report an issue with audio/visual technology in campus classrooms, meeting spaces, and other learning spaces.
Get support with the 25Live scheduling and event-publishing system.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.