Shared Mailbox via Outlook for Windows

1.) Click the 'File' tab in the upper left-hand corner of Outlook

2.) From the 'Info' section, click the 'Account Settings' drop-down and select 'Account Settings'

3.) In the 'E-mail' tab, click 'Change'

4.) Click on 'More Settings...'

5.) Click the 'Advanced' tab and click 'Add...'

6.) Enter your shared mailbox account name or user ID (does not require @elon.edu) and click 'OK'.  If you receive an error that the mailbox cannot be found, have Information Technology verify that the shared mailbox is not being hidden.  There is a field in Active Directory called msExchHideFromAddressLists that needs to be set to False or Not Set before you will be able to add it to your Outlook.

7.) Click 'Apply' and then 'OK'

8.) Click 'Cancel' on the 'Change Account' screen

9.) Click 'Close' on the Account Settings window

Your Shared Mailbox will now be located in the navigation pane on the left-hand side of the screen