Shared Mailbox Request

A shared mailbox is a central email address that can be accessed and monitored by multiple people, without requiring each person to log in individually. Requests can also be submitted to add or remove access, change the mailbox name, or to transfer ownership of a shared mailbox. If you have access and reply to a message, it will appear to be from the shared mailbox email address instead of your individual name and email address.

Students may access shared mailboxes through a direct link, e.g.

To submit a shared mailbox request, select "Submit a Request" and complete the form. 

Available To

Faculty, Staff, Students

Benefits & Key Features

  • Convenient shared mailbox access with no log in required 
  • Multiple users can check and respond to emails from a shared mailbox without having to share usernames and passwords
  • Easily access shared mailboxes using Outlook for Windows, Outlook for Mac, the Mac Mail app, on iOS devices, or the Outlook Web App (OWA)


There is no cost associated with this service. 

Related Policies

Information Security Policy

Electronic Communication Policy

Submit a Request

Related Articles (6)

Understand Elon's shared mailbox usage agreement.
Instructions how to access a shared mailbox via iOS devices.
Access a shared mailbox via Mac Mail.
Access a shared mailbox via Office 365.
Access a shared mailbox via Outlook for Mac.
Access a shared mailbox via Outlook for Windows.


Service ID: 33874
Wed 3/6/19 2:27 PM
Wed 6/28/23 10:11 AM