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Services or Offerings?
I need help. Something isn't working correctly.
  1. Services
  2. Submit a Ticket
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
I want to request something. Nothing is broken or working incorrectly.
  1. Services
  2. Submit a Ticket
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Online Directory Change for Human Resources
  1. Services
  2. Communication & Collaboration
  3. University Directory & Switchboard
This service is used by Human Resources staff when an update to information listed in Elon's online Faculty & Staff Directory is required.
Raiser's Edge NXT Request
  1. Services
  2. Administrative, Business, & Student Systems
  3. Advancement Systems
  4. Raiser's Edge NXT
Request a new Raiser's Edge NXT custom process, or request an update to an existing process.
Ticker: Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Digital Signage
Tickers are specialized format displays that often consist of multiple displays put together to form a virtual ribbon. The use varies by location; examples include the tickers in the KoBC; Sankey and outside McEwen.
Video Wall: Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Digital Signage
Video walls are large format displays that often consist of multiple displays put together. The use varies by location; examples include the screens in the Great Hall, Snow Atrium, and the front-facing wall inside the Student Professional Development Center (among others throughout campus).
Website Safelist Request
  1. Services
  2. Information Security & Data Protection
  3. Secure Access
  4. Safelisting
Request for a website URL to be safelisted for use on the campus network.
What is the Knowledge Base and how do I use it?
  1. Services
  2. Submit a Ticket
Learn more about the IT Knowledge Base and the how-to articles available to you.
What is the Service Catalog and how do I use it?
  1. Services
  2. Submit a Ticket
Learn more about the IT Service Catalog and how to use it to submit requests.
25Live: Report an Issue
  1. Services
  2. Administrative, Business, & Student Systems
  3. Space & Event Management
  4. Reserve a Space
Get support with the 25Live scheduling and event-publishing system.
3D Design & Printing
  1. Services
  2. Instructional Technologies & Spaces
  3. Maker Hub
Turn your ideas into physical objects with 3D printers.
Academic Announcements: Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Email, Calendaring, & Instant Messaging
  4. Calendaring
Academic Announcements is an app that feeds data into the Hometown News Releases website. The Hometown News Releases site offers a way for students and parents to publicize their Commencement, President’s List, and Dean’s List achievements.
AcceptD: Report an Issue
  1. Services
  2. Administrative, Business, & Student Systems
  3. Student Systems
AcceptD is the digital platform that Elon University's Department of Performing Arts uses as an initial screening process (pre-screen) for the in-person audition/interview.
Add/Change/Remove Budget Number
  1. Services
  2. Hardware, Software, & Printing
  3. Printing, Copying, Scanning
Request the addition or change of a budget number used for print and copy service.
Adobe Creative Cloud
  1. Services
  2. Hardware, Software, & Printing
  3. Software
  4. Adobe
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.