I need help. Something isn't working correctly.

This service is a way to report a general issue and submit a ticket to the Technology Service Desk when you are unsure of the nature of the issue. Someone from the Service Desk will review the information you provide in the description to determine how to route your request, so please be provide as many details as possible. The Service Desk staff may need to collect more information from you in order to get your request to the right team. 

To request support with a specific issue directly from the right team, please search the IT Service Catalog or do a keyword search using the Self-Service Portal search box located at the top of the page. For more detailed help, please check out our Search the IT Service Catalog and Submit a Ticket from the Portal articles.

Before reporting a general issue, let's see if your issue falls under any of the most common issues. If so, select the specific service to submit a ticket.

If you are unable to find the type of request you need to submit under any other category, select "Report an Issue" to submit a general support request.

Available To

Faculty, Staff, Students

Benefits & Key Features

  • Report a general issue and someone from the Technology Service Desk will review your ticket
  • This service will get the ball rolling when something isn't working correctly, but you aren't sure what kind of help you need


There is no cost associated with this service.

Report an Issue

Related Articles (1)

Submit a ticket from the IT Self-Service Portal.


Service ID: 50134
Tue 7/20/21 10:47 AM
Thu 9/7/23 10:58 AM