Search the IT Service Catalog

The IT Service Catalog is a comprehensive listing of services offered by Information Technology, including how to request and access them.

Access

  1. Navigate to the IT Self-Service Portal.
  2. Sign in with your Elon credentials from the top right corner.
    • You are on now the "Home" tab of the portal.
  3. Select the "Services" tab or the "Browse Services" button under Quick Links.

Search Options

Search Bar and Filter

image of portal search bar

  1. Locate the search bar at the top right corner of the portal. Be sure to sign in for full access.
  2. Click on the globe icon to the left of the search bar.
  3. From the options, select "Service Catalog" to filter the Knowledge Base out of your search results.
  4. Enter your keywords in the search bar and click the magnifying glass or hit Enter.
  5. Scroll through the results to find the appropriate service or try again with another keyword search.

Search by Category

  1. Navigate to the IT Self-Service Portal.
  2. Sign in with your Elon credentials from the top right corner.
    • You are now on the "Home" tab of the portal.
  3. Select the "Services" tab or the "Browse Services" button under Quick Links.
  4. Click on a Category to view services within that topic. Each subcategory will become more specific by topic. 

Tip: Check out the "Popular Services" list for quick access to commonly viewed services.

Details

Article ID: 109607
Created
Wed 6/10/20 2:48 PM
Modified
Wed 9/23/20 4:41 PM
Internal or External
External