Service Catalog

Categories (7)

For when you need help, but the type of request you want to submit is not found in another category.

Services that support the administrative and business functions of the institution. Includes analytics, business intelligence, reporting, student information systems, conference and event management, and more.

IT services that facilitate institutional communication and collaboration needs. Includes email, calendaring, telephony/VoIP, video/web conferencing, websites, television, digital signage, and more.

Services that enable community members to do their daily work. Includes device desktop/laptop management, software, printing, and mobile phones and devices.

Infrastructure and services that provide security, data integrity, and compliance for institutional activities. Includes security services such as virus protection, encryption, data security, identity management solutions, and password management.

Instructional technology, tools, and resources directly supporting teaching and learning. Includes learning management systems, in-class and online course development, learning analytics, course evaluation, lecture capture, webinars, and other academic tools for faculty and students.

Services related to hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data centers, network backbone, wireless, central storage and system backup solutions, server virtualization, and systems management and operations.