Services A-Z (218)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

#

25Live: Report an Issue

Administrative, Business, & Student Systems / Space & Event Management / Reserve a Space

A

Academic Announcements: Report an Issue

Communication & Collaboration / Email, Calendaring, & Instant Messaging / Calendaring

AcceptD: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Access Extension Request for Law School Graduates

Administrative, Business, & Student Systems / Elon Account

Add/Change/Remove Budget Number

Hardware, Software, & Printing / Printing, Copying, Scanning

Adobe Creative Cloud

Hardware, Software, & Printing / Software / Adobe

AppsAnywhere Request

Hardware, Software, & Printing / Software / AppsAnywhere

AppsAnywhere: Report an Issue

Hardware, Software, & Printing / Software / AppsAnywhere

AppTrack

Administrative, Business, & Student Systems / Faculty, Staff, & Employment Systems

B

Blogs

Communication & Collaboration / Websites & Blogs

Blue Light Emergency Phone: Report an Issue

Network Connectivity & Infrastructure / Campus Safety Systems / Blue Light Emergency Phones

Budget Drive Access Request

Administrative, Business, & Student Systems / Finance & Procurement Systems

Budget Request Form

Administrative, Business, & Student Systems / Finance & Procurement Systems

C

Calendaring: Report an Issue

Communication & Collaboration / Email, Calendaring, & Instant Messaging / Calendaring

CeDiploma: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Class Climate

Administrative, Business, & Student Systems / Research, Reporting, & Assessment / Class Climate

Classroom Technology Training

Instructional Technologies & Spaces / Computer Labs, Classrooms, & Learning Spaces

Classroom, Meeting, & Learning Spaces: Report an Issue

Instructional Technologies & Spaces / Computer Labs, Classrooms, & Learning Spaces

Clearinghouse: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Colleague Access for Student Staff

Administrative, Business, & Student Systems / Colleague

Colleague Account Creation

Administrative, Business, & Student Systems / Colleague

Colleague and Entrinsik Informer: Off-Campus Access Request

Administrative, Business, & Student Systems / Colleague

Colleague: Change Permissions

Administrative, Business, & Student Systems / Colleague

Colleague: Report an Issue

Administrative, Business, & Student Systems / Colleague

Computer Hardware: Report an Issue

Hardware, Software, & Printing / Computer Hardware

Computer Lab Software Request

Instructional Technologies & Spaces / Computer Labs, Classrooms, & Learning Spaces

Computer Replacement Program

Hardware, Software, & Printing / Computer Hardware

Conference Call Bridge

Communication & Collaboration / Conferencing Tools

Conference Registration Request

Administrative, Business, & Student Systems / Conference Registrations

Conference Registration: Report an Issue

Administrative, Business, & Student Systems / Conference Registrations

Connect Devices to the Wireless Network

Network Connectivity & Infrastructure / Network / Wireless Access

Content Management System Access Request

Communication & Collaboration / Websites & Blogs

Contract Review Request

Projects & Contracts

CourseLink

Instructional Technologies & Spaces / Common Teaching Tools

CPAM: Report an Issue

Network Connectivity & Infrastructure / Campus Safety Systems / Door Access

Custom Application Request

Administrative, Business, & Student Systems / Application Development & Support

Custom Application: Report an Issue

Administrative, Business, & Student Systems / Application Development & Support

Customized Colleague Request

Administrative, Business, & Student Systems / Colleague

D

Data Port Request

Network Connectivity & Infrastructure / Network / Data Ports

Data Port: Report an Issue

Network Connectivity & Infrastructure / Network / Data Ports

Dedoose Account Request

Hardware, Software, & Printing / Software / Dedoose

Desk Phone Purchase

Communication & Collaboration / Telephony & Faxing / Desk Phones & Voicemail

Desk Phone: Report an Issue

Communication & Collaboration / Telephony & Faxing / Desk Phones & Voicemail

Digication

Instructional Technologies & Spaces / E-Portfolio Sites

Digital Signage Access Request

Communication & Collaboration / Digital Signage

Digital Signage: Report an Issue

Communication & Collaboration / Digital Signage

Document Camera Request

Instructional Technologies & Spaces / Computer Labs, Classrooms, & Learning Spaces

Door Access Card Reader: Report an Issue

Network Connectivity & Infrastructure / Campus Safety Systems / Door Access

E

E-Alert: Report an Issue

Communication & Collaboration / Emergency Communications

E-Bill: Report an Issue

Administrative, Business, & Student Systems / Student Systems

E-Connect iPad Request

Hardware, Software, & Printing / E-Connect

E-Connect iPad: Report an Issue

Hardware, Software, & Printing / E-Connect

eDocs Permissions

Information Security & Data Protection / File Storage & Backups / eDocs

eDocs Request

Information Security & Data Protection / File Storage & Backups / eDocs

eDocs: Report an Issue

Information Security & Data Protection / File Storage & Backups / eDocs

Elon Account Request

Administrative, Business, & Student Systems / Elon Account

Elon Job Network: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Email List Request

Communication & Collaboration / Email, Calendaring, & Instant Messaging / Email

Email: Report an Issue

Communication & Collaboration / Email, Calendaring, & Instant Messaging / Email

Enable Third Party Application with Microsoft

Hardware, Software, & Printing / Software / Microsoft Office 365

Entrinsik Informer Account Creation

Administrative, Business, & Student Systems / Research, Reporting, & Assessment / Reporting

Entrinsik Informer Report Request

Administrative, Business, & Student Systems / Research, Reporting, & Assessment / Reporting

Entrinsik Informer: Report an Issue

Administrative, Business, & Student Systems / Research, Reporting, & Assessment / Reporting

Event Technology: Report an Issue

Administrative, Business, & Student Systems / Space & Event Management / Event Support

Events Management App: Report an Issue

Administrative, Business, & Student Systems / Space & Event Management / Event Support

EZProxy

Administrative, Business, & Student Systems / Library Systems

F

Faculty Employment

Administrative, Business, & Student Systems / Faculty, Staff, & Employment Systems

Faculty Loaner Laptop Request

Hardware, Software, & Printing / Computer Hardware

Faculty Reassigned Time

Administrative, Business, & Student Systems / Faculty, Staff, & Employment Systems

Financial Integrity Line Form

Information Security & Data Protection / Security Response & Investigation

Fire Panel Alarm: Report an Issue

Network Connectivity & Infrastructure / Campus Safety Systems / Fire Panel Alarms

First Year Course Selection: Report an Issue

Administrative, Business, & Student Systems / Student Systems

First Year Summer Experience Registration: Report an Issue

Administrative, Business, & Student Systems / Student Systems

G

Global Plan / International Feature Request

Communication & Collaboration / Mobile Phones & Devices

Google Apps Request

Hardware, Software, & Printing / Software / G Suite

Google Hangouts

Communication & Collaboration / Conferencing Tools

Guest Wireless and Computer Access

Administrative, Business, & Student Systems / Guest Services

I

I need help. Something isn't working correctly.

Submit a Ticket

I want to request something. Nothing is broken or working incorrectly.

Submit a Ticket

IntelliBoard

Instructional Technologies & Spaces / Common Teaching Tools

International & Long Distance Calling for Desk Phones

Communication & Collaboration / Telephony & Faxing / Desk Phones & Voicemail

iPad with Cellular Service Purchase

Communication & Collaboration / Mobile Phones & Devices

IRB Mentor: Report an Issue

Administrative, Business, & Student Systems / Research, Reporting, & Assessment / IRB Mentor

K

Kaltura

Instructional Technologies & Spaces / Common Teaching Tools

Key Fob Request

Information Security & Data Protection / Secure Access / Multi-Factor Authentication

Kiosk: Report an Issue

Administrative, Business, & Student Systems / Space & Event Management / Kiosk

L

LastPass

Information Security & Data Protection / Password Management

Letters of Agreement

Administrative, Business, & Student Systems / Faculty, Staff, & Employment Systems

LinkedIn Learning

Instructional Technologies & Spaces / Common Teaching Tools

Live Event Streaming

Communication & Collaboration / Conferencing Tools

Locate Network Cabling

Network Connectivity & Infrastructure / Network / Network Cabling

Lost or Stolen Devices

Information Security & Data Protection / Security Response & Investigation

M

Mailing List: Report an Issue

Communication & Collaboration / Email, Calendaring, & Instant Messaging / Email

Maker Hub

Instructional Technologies & Spaces / Maker Hub

Malware Scans

Information Security & Data Protection / Anti-Virus & Malware Protection

Microsoft Office

Hardware, Software, & Printing / Software / Microsoft Office 365

Mobile Device Ownership Change Request

Communication & Collaboration / Mobile Phones & Devices

Mobile Device: Report an Issue

Communication & Collaboration / Mobile Phones & Devices

Mobile Hot Spot Request

Communication & Collaboration / Mobile Phones & Devices

Mobile Phone Purchase

Communication & Collaboration / Mobile Phones & Devices

Moodle LTI Plugin Request

Instructional Technologies & Spaces / Learning Management System

Moodle Request

Instructional Technologies & Spaces / Learning Management System

Moodle: Report an Issue

Instructional Technologies & Spaces / Learning Management System

Multi-Factor Authentication Request

Information Security & Data Protection / Secure Access / Multi-Factor Authentication

Multi-Factor Authentication: Report an Issue

Information Security & Data Protection / Secure Access / Multi-Factor Authentication

N

NetCommunity Request

Administrative, Business, & Student Systems / Advancement Systems / NetCommunity

NetCommunity: Report an Issue

Administrative, Business, & Student Systems / Advancement Systems / NetCommunity

New Voice Mailbox Request

Communication & Collaboration / Telephony & Faxing / Desk Phones & Voicemail

O

OCLC

Administrative, Business, & Student Systems / Library Systems

Onboarding Technology Request

Onboarding Employees

Online Directory Change for Human Resources

Communication & Collaboration / University Directory & Switchboard

Online Directory for Faculty & Staff: Report an Issue

Communication & Collaboration / University Directory & Switchboard

Online Directory for Students: Report an Issue

Communication & Collaboration / University Directory & Switchboard

Online Summer Learning

Instructional Technologies & Spaces / Common Teaching Tools

OnTrack: Report an Issue

Administrative, Business, & Student Systems / OnTrack

Orientation T-Shirt Sales & Picnic: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Other Security Issues: Report an Issue

Information Security & Data Protection / Security Response & Investigation

P

Parchment: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Parking App Permissions Request

Administrative, Business, & Student Systems / Student Systems

Parking Permit Registration: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Parking Ticket Payment: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Personal Mobile Devices & Service

Communication & Collaboration / Mobile Phones & Devices

Personal Website Request

Communication & Collaboration / Websites & Blogs

Personal Website: Report an Issue

Communication & Collaboration / Websites & Blogs

Phishing

Information Security & Data Protection / Security Response & Investigation

PhoenixCONNECT: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Point of Sale Card Reader Request

Network Connectivity & Infrastructure / Point of Sale Card Readers

Point of Sale Card Reader: Report an Issue

Network Connectivity & Infrastructure / Point of Sale Card Readers

Price Quote / Purchase Software

Hardware, Software, & Printing / Software / Other Software Help

Price Quote / Purchase Technology Hardware

Hardware, Software, & Printing / Computer Hardware

Print Driver Installation

Hardware, Software, & Printing / Printing, Copying, Scanning

Print/Copy/Scan: Report an Issue

Hardware, Software, & Printing / Printing, Copying, Scanning

Proctoring Camera Station Request

Instructional Technologies & Spaces / Computer Labs, Classrooms, & Learning Spaces

Proctoring Camera Station: Report an Issue

Instructional Technologies & Spaces / Computer Labs, Classrooms, & Learning Spaces

Public Account Creation Site Permissions

Communication & Collaboration / Websites & Blogs

Public Account Creation Site: Report an Issue

Communication & Collaboration / Websites & Blogs

Purchase Requisition Enhancement Request

Administrative, Business, & Student Systems / Finance & Procurement Systems

Purchase Requisition: Report an Issue

Administrative, Business, & Student Systems / Finance & Procurement Systems

Q

Qualtrics

Administrative, Business, & Student Systems / Research, Reporting, & Assessment / Qualtrics

R

Raiser's Edge NXT Account Creation

Administrative, Business, & Student Systems / Advancement Systems / Raiser's Edge NXT

Raiser's Edge NXT Request

Administrative, Business, & Student Systems / Advancement Systems / Raiser's Edge NXT

Raiser's Edge NXT: Report an Issue

Administrative, Business, & Student Systems / Advancement Systems / Raiser's Edge NXT

Re-image a Device

Hardware, Software, & Printing / Computer Hardware

Release Elon Number to a Personal Account

Communication & Collaboration / Mobile Phones & Devices

Reset Email Password

Communication & Collaboration / Email, Calendaring, & Instant Messaging / Email

Reset Voicemail Pin

Communication & Collaboration / Telephony & Faxing / Desk Phones & Voicemail

RightFax Installation

Communication & Collaboration / Telephony & Faxing / Faxing

RightFax Number Request

Communication & Collaboration / Telephony & Faxing / Faxing

RightFax: Report an Issue

Communication & Collaboration / Telephony & Faxing / Faxing

Roku: Report an Issue

Instructional Technologies & Spaces / Computer Labs, Classrooms, & Learning Spaces

S

SAS: Report an Issue

Hardware, Software, & Printing / Software / SAS

Schedule a Consultation

Instructional Technologies & Spaces / Teaching & Learning Consultations and Training

Schedule a Training Session

Instructional Technologies & Spaces / Teaching & Learning Consultations and Training

Security Camera Request

Network Connectivity & Infrastructure / Campus Safety Systems / Security Cameras

Security Camera: Report an Issue

Network Connectivity & Infrastructure / Campus Safety Systems / Security Cameras

Security Training Access Request

Information Security & Data Protection / Security Awareness & Training

Security Training: Report an Issue

Information Security & Data Protection / Security Awareness & Training

Service Hour Validation: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Shared Drive: Report an Issue

Communication & Collaboration / File Sharing / Shared Drives

Shared Mailbox Request

Communication & Collaboration / Email, Calendaring, & Instant Messaging / Email

Shared Mailbox: Report an Issue

Communication & Collaboration / Email, Calendaring, & Instant Messaging / Email

SharePoint Request

Administrative, Business, & Student Systems / SharePoint

SharePoint Team Site Permissions

Information Security & Data Protection / File Storage & Backups / SharePoint Team Sites

SharePoint Team Site Request

Information Security & Data Protection / File Storage & Backups / SharePoint Team Sites

SharePoint: Report an Issue

Administrative, Business, & Student Systems / SharePoint

Skype for Business

Communication & Collaboration / Email, Calendaring, & Instant Messaging / Instant Messaging

Slate

Administrative, Business, & Student Systems / Student Systems

Software Training

Hardware, Software, & Printing / Software / Other Software Help

Software: Report an Issue

Hardware, Software, & Printing / Software / Other Software Help

Streeme TV

Communication & Collaboration / Television

Student Access for a Fac/Staff printer

Hardware, Software, & Printing / Printing, Copying, Scanning

Student ORG Site: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Studio Abroad: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Suspend or Deactivate Cellular Service

Communication & Collaboration / Mobile Phones & Devices

Sustainability Pledge

Administrative, Business, & Student Systems / Faculty, Staff, & Employment Systems

Syncplicity Installation

Information Security & Data Protection / File Storage & Backups / Syncplicity

Syncplicity Storage Increase

Information Security & Data Protection / File Storage & Backups / Syncplicity

Syncplicity: Report an Issue

Information Security & Data Protection / File Storage & Backups / Syncplicity

Synoptix Request

Administrative, Business, & Student Systems / Finance & Procurement Systems

Synoptix: Report an Issue

Administrative, Business, & Student Systems / Finance & Procurement Systems

T

Taskstream

Instructional Technologies & Spaces / E-Portfolio Sites

Technology Project Request

Projects & Contracts

Terminated Employee Access Extension Request

Administrative, Business, & Student Systems / Elon Account

The Housing Director: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Ticker: Report an Issue

Communication & Collaboration / Digital Signage

Titanium Request

Administrative, Business, & Student Systems / Medical & Health Systems

Titanium: Report an Issue

Administrative, Business, & Student Systems / Medical & Health Systems

Toner/Paper for Classrooms and Labs

Hardware, Software, & Printing / Printing, Copying, Scanning

TouchNet

Administrative, Business, & Student Systems / Finance & Procurement Systems

Transfer Articulation: Report an Issue

Administrative, Business, & Student Systems / Student Systems

Transfer Team Ownership

Communication & Collaboration / Microsoft Teams

Transportation / Airport Shuttle

Administrative, Business, & Student Systems / Auxiliary Systems

TV: Report an Issue

Instructional Technologies & Spaces / Computer Labs, Classrooms, & Learning Spaces

U

United Way Request

Administrative, Business, & Student Systems / OnTrack

United Way: Report an Issue

Administrative, Business, & Student Systems / OnTrack

University Switchboard

Communication & Collaboration / University Directory & Switchboard

Unlock Colleague Session

Administrative, Business, & Student Systems / Colleague

Update Extension Request

Communication & Collaboration / Telephony & Faxing / Desk Phones & Voicemail

V

Vendor Access

Information Security & Data Protection / Secure Access / VPN

Verizon Jetpack Loaner Request

Communication & Collaboration / Mobile Phones & Devices

Video Production Request

Communication & Collaboration / Digital Media

Video Wall: Report an Issue

Communication & Collaboration / Digital Signage

Virus Scans

Information Security & Data Protection / Anti-Virus & Malware Protection

Voicemail: Report an Issue

Communication & Collaboration / Telephony & Faxing / Desk Phones & Voicemail

VPN Access

Information Security & Data Protection / Secure Access / VPN

VPN: Report an Issue

Information Security & Data Protection / Secure Access / VPN

W

WebCheckout

Hardware, Software, & Printing / Equipment Checkout

Webex Calling Request

Communication & Collaboration / Telephony & Faxing / Webex Calling

Webex Calling: Report an Issue

Communication & Collaboration / Telephony & Faxing / Webex Calling

Webinar License Request

Communication & Collaboration / Conferencing Tools

Website Safelist Request

Information Security & Data Protection / Secure Access / Safelisting

Website: Report an Issue

Communication & Collaboration / Websites & Blogs

Wellness Walking Challenge App

Administrative, Business, & Student Systems / Medical & Health Systems

What is the Knowledge Base and how do I use it?

Submit a Ticket

What is the Service Catalog and how do I use it?

Submit a Ticket

Wired Connection: Report an Issue

Network Connectivity & Infrastructure / Network / Wired Access

Wireless Connection: Report an Issue

Network Connectivity & Infrastructure / Network / Wireless Access

Z

Zoom

Communication & Collaboration / Conferencing Tools