Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.


Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.


Report an issue with university-issued computers or accessories.


Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.


Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Report an issue with university-supported software.


Report an issue with your Elon University wireless network connection.


Report an issue with your Elon University email account.


Request a price quote or submit a purchase request for technology hardware.


Submit a request to create, delete, or change administrators of an email list.


One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.


Report an issue with a Microsoft Office product.


Report an issue with printing, copying, or scanning.


Report an issue with print driver installation.


Request installation of a security camera at a location on Elon University's campus.


LastPass is a secure password management tool that helps Elon University faculty, staff and students manage passwords.


Learn more about submitting requests for technology when hiring at Elon.


Request the installation of AppsAnywhere, a leading software deployment solution, in a PC computer lab on Elon's campus.


Report an issue with a security camera on the Elon University campus.


LinkedIn Learning is an extensive on-demand training platform available to Elon users.


Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).


A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.


Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.


Reset your email password using Elon University's Password Self-Service Site.