Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request a price quote or submit a purchase request for technology hardware.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Learn more about Streeme TV available in common spaces of on-campus residential spaces.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Report an issue with university-issued computers or accessories.
Report an issue with printing, copying, or scanning.
Learn more about submitting requests for technology when hiring at Elon.
Report an issue with your Elon University wireless network connection.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
If you already have access to Colleague, you can request to add, remove, or change your account permissions as needed.
Reset your email password using Elon University's Password Self-Service Site.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.
Learn more about the password management tool available to Elon students, faculty, and staff.
Submit a request to create, delete, or change administrators of an email list.