Popular Services

Microsoft Office

Report an issue with a Microsoft Office product.

Schedule a consultation

Technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

Zoom

A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.

Print Driver Installation

Request assistance with print driver installation.

Hardware: Report an Issue

Report an issue with university-issued computers or accessories.

Moodle Request

Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.

Connect Devices to Wireless Network

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Webex

Collaborate with facutly, staff, and students through video or audio meetings.

Kaltura

Kaltura is an easy way to share videos at Elon.

Price Quote / Purchase Technology Hardware

Request a price quote or submit a purchase request for technology hardware.

Blogs

Elon’s blog service, located at blogs.elon.edu, utilizes the WordPress platform to give Elon faculty, staff, and students an easy tool for online writing.

LinkedIn Learning

LinkedIn Learning is an extensive on-demand training platform available to Elon users.

Software Training

Request training for university-supported software.

OnTrack: Report an Issue

If you are experiencing issues with OnTrack, first browse the OnTrack articles found in the Knowledge Base. Also, remember that your OnTrack password may be different than your Elon account password (the account used for accessing email, Moodle, etc.).

Print/Copy/Scan: Report an Issue

Report an issue with printing, copying, or scanning.

Entrinsik Informer: Report an Issue

If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.

AppsAnywhere Request

Request the installation of AppsAnywhere, a leading software deployment solution, in a PC computer lab on Elon's campus.

Adobe Creative Cloud

Access Adobe Creative Cloud for free as Elon facutly, staff, and students.

Shared Mailbox Creation

A shared mailbox is a central email address that can be accessed and monitored by multiple people.

Moodle: Report an Issue

Report issues with Moodle.

Entrinsik Informer Account Creation

Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.

Key Fob Request

Request a key fob for use with DUO Security multi-factor authentication.

Email: Report an Issue

Report an issue with your Elon University email account.

FIXit

Alert Information Technology if the FIXit system does not seem to be working properly. To report facility-related problems, contact Physical Plant directly.

Computer Lab Imaging Request

Request software installations, upgrades, or configuration changes for a traditional or virtual computer lab on Elon's campus.