Popular Services

Elon University has partnered with Kivuto’s OnTheHub to offer convenient Microsoft product downloads for students.

Request assistance with print driver installation.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Report an issue accessing Microsoft Office.

Report an issue with printing, copying, or scanning.

WebEx is a web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.

Access SAS, IBM SPSS Statistics 24, Kinovea, or Wolfram Mathematica 11 from anywhere on campus.

A shared mailbox is a central email address that can be accessed and monitored by multiple people.

LinkedIn Learning is an extensive on-demand training platform available to Elon users.

Submit a request to create, delete, or change administrators of a mailing list.

Faculty, staff, and students have access to VPN.

Philo Edu delivers live TV and DVR capabilities to your laptops, tablets, smartphones, and TV sets anywhere on the campus network.

Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).

Elon provides three types of WiFi for Elon guests: public, elonu-guest, and eduroam. The public wireless network is available for parents and other campus visitors for convenient WiFi access without requiring registration, while the elonu-guest wireless network is a secure wireless network reserved for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.

Request a price quote for hardware.

Report an issue with OneDrive.

IT offers group or individual training on the technology found in Elon's classrooms and meeting spaces.

Elon faculty and staff may request free access to Adobe Creative Cloud, while students receive a discounted price on Adobe Creative Cloud packages.

Request the creation of a SharePoint Team Site.

Alert Information Technology if the FIXit system does not seem to be working properly. To report facility-related problems, contact Physical Plant directly.

Kaltura is an easy way to share videos at Elon.

Submit a request to purchase a university-issued and managed mobile phone.

A mobile hotspot is a feature on most smartphones that enables you to share the phone's data connection with other Wi-Fi devices (e.g., laptops, tablets). While some university-sponsored cellular plans include mobile hotspots, others do not.

Report an issue with university-issued computers or accessories.

If a classroom or meeting space has a projector issue, first look up the location in the Knowledge Base for some simple troubleshooting tips. If the issue doesn't resolve, report the issue.