Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Submit a request to create, delete, or change administrators of an email list.
Report an issue with university-issued computers or accessories.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request a price quote or submit a purchase request for technology hardware.
Submit a request for a new LastPass enterprise business account, resetting the master password, or one-on-one training.
Request an Elon Account for student employees and vendors or make changes to your own.
Submit a request to purchase a university-issued and managed mobile phone.
Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Report an issue with your Elon University wireless network connection.
Submit contracts with technology implications to Information Technology for review. IT MUST review these contracts and negotiate with vendors PRIOR to submitting the Contract Approval Cover Sheet and purchase request to the Purchasing office.
If you already have access to Colleague, you can request to add, remove, or change your account permissions as needed.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.