Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Request a non-academic course to be created in Canvas.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).
Campus Safety & Police may report an issue with a blue light emergency phone.
Submit a request to temporarily extend access to specific Elon services, resources, or applications.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Submit a request to create, delete, or change administrators of an email list.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Report an issue with printing, copying, or scanning.
Report an issue with university-owned Roku attached to TVs found in common areas and various meeting/classroom spaces.
Get more information about technology training and how to access it.