Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Report an issue with printing, copying, or scanning.
Submit a request to create, delete, or change administrators of an email list.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Request student access for a faculty/staff printer.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.
Request the addition or change of a budget number used for print and copy service.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Request a price quote or submit a purchase request for technology hardware.
Report an issue with print driver installation.
OnTrack is the university’s secure online portal for students, faculty, and staff to access and manage key academic, financial, and personal information.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Submit a request to purchase a university-issued and managed mobile phone.
If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.