Popular Services

Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Report an issue with print driver installation.

Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.

Report an issue with printing, copying, or scanning.

Report an issue with university-issued computers or accessories.

Report an issue with your Elon University email account.

Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.

One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

Submit a request to create, delete, or change administrators of an email list.

Submit a request for Webex Calling.

If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.

LinkedIn Learning is an extensive on-demand training platform available to Elon users.

Access Adobe Creative Cloud for free as Elon facutly, staff, and students.

Report an issue with a Microsoft Office product.

Report an issue with university-supported software.

A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.

Request student access for a faculty/staff printer.

Request the purchase of a desk phone.

Report a technical issue with Colleague.

Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.

Request a price quote or submit a purchase request for technology hardware.

Request RightFax installation if there has been an equipment change or a change to the designated faculty or staff member assigned to RightFax in your department.

Learn more about submitting requests for technology when hiring at Elon.