Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.

Report an issue with a Microsoft Office product.

Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.

Report an issue with university-issued computers or accessories.

A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.

Report an issue with your Elon University email account.

Report an issue with printing, copying, or scanning.

Submit a request to create, delete, or change administrators of an email list.

Report an issue with print driver installation.

Technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

Faculty, staff, and students have access to VPN.

If your work requires access to Colleague and Entrinsik Informer, you may request off-campus access as the need arises.

Report issues with Moodle.

If you already have access to Colleague, you can request to add, remove, or change your account permissions as needed.

A shared mailbox is a central email address that can be accessed and monitored by multiple people.

LinkedIn Learning is an extensive on-demand training platform available to Elon users.

In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.

Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.

Report an issue with university-supported software.

Reset your email password using Elon University's Password Self-Service Site.

Request a price quote or submit a purchase request for technology hardware.

Report a technical issue with Colleague.

Request assistance with your multi-factor authentication account and managing your devices.