Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.


Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.


Report an issue with print driver installation.


Report an issue with printing, copying, or scanning.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Report an issue with university-issued computers or accessories.


Learn more about submitting requests for technology when hiring at Elon.


Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.


Streeme TV delivers more than 60 channels of news, entertainment, and premium programming on common areas.


Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.


Request an update to a university desk phone extension.


Report an issue with your Elon University email account.


Report an issue with a Microsoft Office product.


Request a price quote or submit a purchase request for technology hardware.


Submit a request to create, delete, or change administrators of an email list.


Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.


Faculty, staff, and students have access to VPN.


Alert Information Technology if the FIXit system does not seem to be working properly. To report facility-related problems, contact Facilities Management directly.


A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.


Report an issue with university-supported software.


Report an issue with a desk phone.


Technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.


In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.


Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).


Request a new feature, form, or workflow in SharePoint.