Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Report an issue with university-issued computers or accessories.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Learn more about submitting requests for technology when hiring at Elon.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.
Request a price quote or submit a purchase request for technology hardware.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Request an Elon Account for student employees and vendors or make changes to your own.
Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).
Submit a request to purchase a university-issued and managed mobile phone.
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.
Request an update to a university desk phone extension.
If your student staff needs access to Colleague, submit a request and tell us more about the information the student needs to access.
WebCheckout is the equipment reservation system utilized by Media Services and the Gear Room. Patrons may view available equipment through the system and make equipment reservations.