Popular Services

Report an issue with a Microsoft Office product.

Request assistance with print driver installation.

A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

Report an issue with university-issued computers or accessories.

Collaborate with facutly, staff, and students through video or audio meetings.

Access SAS, IBM SPSS Statistics 24, Kinovea, or Wolfram Mathematica 11 from anywhere on campus.

Faculty, staff, and students have access to VPN.

Kaltura is an easy way to share videos at Elon.

Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.

Submit a request to create, delete, or change administrators of a mailing list.

Report an issue with VPN.

Alert Information Technology if the FIXit system does not seem to be working properly. To report facility-related problems, contact Physical Plant directly.

Report an issue with university-supported software.

Philo Edu delivers live TV and DVR capabilities to your laptops, tablets, smartphones, and TV sets anywhere on the campus network.

LinkedIn Learning is an extensive on-demand training platform available to Elon users.

Access Adobe Creative Cloud for free as Elon facutly, staff, and students.

For requests regarding the Computer Replacement Program for university-issued computers for faculty and staff.

If your work requires access to Colleague and Entrinsik Informer, you may request off-campus access as the need arises.

Request RightFax installation if there has been an equipment change or a change to the designated faculty or staff member assigned to RightFax in your department.

Titanium Schedule is an electronic medical records (EMR) system designed specifically for university and college counseling centers and used by Elon's Student Health and Wellness' Counseling Services and Violence Response teams.

If a classroom or meeting space has a projector issue, first look up the location in the Knowledge Base for some simple troubleshooting tips. If the issue doesn't resolve, report the issue.

If you are experiencing technical issues with Colleague, Elon's primary system of record for administrative information systems, we encourage you to start with related Colleague Knowledge Base articles. If you still need assistance, IT's Enterprise Solutions team will help you troubleshoot.

Request training for university-supported software.