Popular Services

Report an issue with a Microsoft Office product.

Report an issue with university-issued computers or accessories.

Alert Information Technology if the FIXit system does not seem to be working properly. To report facility-related problems, contact Physical Plant directly.

Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.

Elon provides three types of WiFi for Elon guests: public, elonu-secure, and eduroam. The public wireless network is available for parents and other campus visitors for convenient WiFi access without requiring registration, while the elonu-secure wireless network is a secure wireless network reserved for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.

Report an issue with university-supported software.

For requests regarding the Computer Replacement Program for university-issued computers for faculty and staff.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).

Submit a request to integrate your Moodle course with Microsoft Teams.

Technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

Report an issue with your Elon University email account.

Request an update to a university desk phone extension.

A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.

Request a price quote or submit a purchase request for software.

Faculty, staff, and students have access to VPN.

LinkedIn Learning is an extensive on-demand training platform available to Elon users.

Report a technical issue with Colleague.

A shared mailbox is a central email address that can be accessed and monitored by multiple people.

Submit a request to create, delete, or change administrators of an email list.

Request a price quote or submit a purchase request for technology hardware.

In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.

Request the purchase of a desk phone.

Access Adobe Creative Cloud for free as Elon facutly, staff, and students.

LastPass is a secure password management tool that helps Elon University faculty, staff and students manage passwords.