Popular Services
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Report an issue with university-issued computers or accessories.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Submit a request to create, delete, or change administrators of an email list.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Request a price quote or submit a purchase request for technology hardware.
IT offers individual training on the technology found in Elon's classrooms and meeting spaces.
Submit a request for a new LastPass enterprise business account, resetting the master password, or one-on-one training.
Request an Elon Account for student employees and vendors or make changes to your own.
Report an issue with your Elon University wireless network connection.
Group training is available for faculty and staff to help provide learning and development solutions designed to enhance the skills, knowledge, and competencies of Elon-supported technologies.
If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.
Learn more about Streeme TV available in common spaces of on-campus residential spaces.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
Learn more about submitting requests for technology when hiring at Elon.