Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request a price quote or submit a purchase request for technology hardware.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Report an issue with your Elon University wireless network connection.
Learn more about Streeme TV available in common spaces of on-campus residential spaces.
Report an issue with print driver installation.
If you already have access to Colleague, you can request to add, remove, or change your account permissions as needed.
Reset your email password using Elon University's Password Self-Service Site.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
LastPass is a secure password management tool that helps Elon University faculty, staff and students manage passwords.
Report an issue with university-issued computers or accessories.
Report an issue with printing, copying, or scanning.
Request RightFax installation if there has been an equipment change or a change to the designated faculty or staff member assigned to RightFax in your department.
Request the addition or change of a budget number used for print and copy service.
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.