Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.

Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Report an issue with print driver installation.

Report an issue with university-issued computers or accessories.

Faculty, staff, and students have access to VPN.

If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.

Alert Information Technology if the FIXit system does not seem to be working properly. To report facility-related problems, contact Facilities Management directly.

Technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

Access Adobe Creative Cloud for free as Elon facutly, staff, and students.

Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.

Request a price quote or submit a purchase request for technology hardware.

Report an issue with printing, copying, or scanning.

LinkedIn Learning is an extensive on-demand training platform available to Elon users.

Report an issue with a Microsoft Office product.

Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.

Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.

Report an issue with VPN.

A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.

Kaltura is an easy way to share videos at Elon.

Request student access for a faculty/staff printer.

Request a price quote or submit a purchase request for software.

Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).

Submit a request to create, delete, or change administrators of an email list.

Report an issue with your Elon University email account.