Desk Phone: Report an Issue

If your desk phone is not working properly, i.e. there is no display, the speaker is not working, etc., please select "Report an Issue" and complete the form.

Available To

Faculty, Staff

Benefits & Key Features

  • Voicemail, which can be accessed via email
  • Call holding and forwarding options
  • Speaker phone


There is no cost to use this service. However, there may be costs if the purchase of new equipment is required. 

Report an Issue

Related Articles (6)

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Overview of making calls on campus, moving office phones, and about phones in residence halls.
Provides an overview of how to use Cisco IP phones as well as using your voice mailbox.
Instructions for configuring a Bluetooth headset with your Cisco desk phone.
Sometimes it is necessary to do a factory reset on your ip phone. This can clear up issues such as phone call history not being listed anymore.
Turn off new alert on Cisco 8851 phones


Service ID: 33886
Wed 3/6/19 3:19 PM
Mon 8/15/22 10:52 AM