Knowledge Base

Categories (8)

Guides for finding services and articles as well as submitting and viewing your tickets.

Instructions on sanitizing technology, relocating workspaces, and working and learning remotely.

Enterprise and local documentation that supports the administrative and business functions, including analytics, business intelligence, reporting, student information systems, and conference and event management.

Communication and collaboration documentation, including email, calendaring, telephony/VoIP, video/web conferencing, websites, television, and digital signage.

Hardware, software, and printing documentation.

Information and data security protection documentation, including virus protection, encryption, data security, identity management solutions, and password management.

Instructional technology documentation, tools, and resources directly supporting teaching and learning.

Network connectivity and infrastructure documentation, including wireless configurations and use of the elonu-secure and elonu-connect networks.