Update Citrix Workspace

To proactively check for and apply an update for Citrix Workspace:

  1. Either log in to NXT and use the Open database view or launch the Hosted files feature:
    Image of database dropdown.
    ...or launch Citrix Workspace directly from the Windows Start menu: 
    Image of start menu for Raiser's Edge NXT.
  2. In the lower-right corner of the screen right-click the Citrix Workspace icon:
    Image of Citrix Workspace icon. 
    You may have to expand the view by clicking the caret/circumflex: 
    Image of show hidden icons option.
  3. Choose Check for Updates from the context menu:
    1. To just check your version choose Advanced Preferences from that context menu:
    2. Image of advanced preferences.
  4. If an update is available just click through the dialogs:
    Image of updates prompt.
    Image of install prompt.
    Image of installing updates prompt.
    Image of successful install prompt.


Article ID: 81373
Thu 6/20/19 2:01 PM
Wed 9/30/20 11:58 AM
Internal or External