My Recently Visited Services
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
This service is used by Human Resources staff when an update to information listed in Elon's online Faculty & Staff Directory is required.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Request a Moodle LTI plugin to enhance the learning experience.
Notify IT staff that a student print station is running low on toner or paper.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Reset your email password using Elon University's Password Self-Service Site.
Generally, issues related to Raiser's Edge NXT are handled by the vendor, Blackbaud. However, if the issue is related to accounts or Citrix, IT will troubleshoot the issue.
Request or make changes to SharePoint Team Site permissions.
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Report an issue with printing, copying, or scanning.
Although personal websites are largely self-supported, let us know if you are having problems connecting to your personal web space or are experiencing other issues.
IT provides personal web space for Elon faculty and staff to create their online presence with the facstaff.elon.edu domain.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.
Group training is available for faculty and staff to help provide learning and development solutions designed to enhance the skills, knowledge, and competencies of Elon-supported technologies.