My Recently Visited Services

Submit a request to purchase a university-issued and managed mobile phone.


United Way organizers can submit a request to change aspects of the United Way form.


IT offers individual training on the technology found in Elon's classrooms and meeting spaces.


Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).


Annual letters of agreement are available in OnTrack for full-time faculty and salaried staff. Faculty and staff are notified when the letter of agreement is available and are asked to approve or decline the agreement.


Report an issue with print driver installation.


Report an issue with a desk phone.


Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.


Request new voice mailbox setup.


Request an update to a university desk phone extension.


Alert Information Technology if the FIXit system does not seem to be working properly. To report facility-related problems, contact Facilities Management directly.


WebCheckout is the equipment reservation system utilized by Media Services and the Gear Room. Patrons may view available equipment through the system and make equipment reservations.


If you already have access to Colleague, you can request to add, remove, or change your account permissions as needed.


TouchNet is the system that powers E-Bill, Elon University‚Äôs electronic billing and payment system. This page is specifically for Bursar staff to report issues with TouchNet.


Request the purchase of a desk phone.


Request an increase in storage capacity for your Syncplicity account.


Report an issue with voicemail accessed through a university desk phone.


Report an issue with printing, copying, or scanning.


Notify IT staff that a student print station is running low on toner or paper.


Request a key fob for use with DUO Security multi-factor authentication.


Report an issue with university-issued computers or accessories.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Report an issue with a Microsoft Office product.


Report an issue with the Faculty Reassigned Time application.


Learn more about the IT Service Catalog and how to use it to submit requests.