Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
IT provides personal web space for Elon faculty and staff to create their online presence with the facstaff.elon.edu domain.
Kaltura is an easy way to share videos at Elon.
If you are experiencing a problem with any Elon University website, please report the issue.
Report an issue with university-issued computers or accessories.
Alert Information Technology if the FIXit system does not seem to be working properly. To report facility-related problems, contact Facilities Management directly.
Learn more about the IT Knowledge Base and the how-to articles available to you.
Report an issue with university-supported software.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Learn more about the IT Service Catalog and how to use it to submit requests.
Request student access for a faculty/staff printer.
Request an update to a university desk phone extension.
Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.
Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).
Report an issue with a desk phone.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Report an issue with the Sustainability Pledge.
Report an issue with live event streaming.
RightFax allows users to send and receive faxes directly from their computer. To access this service, you must first request a RightFax number.
Most classrooms and meeting spaces have the ability to project or play video, whether through a connected laptop, the classroom computer, or a DVD player.
Request a price quote or submit a purchase request for technology hardware.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Report an issue with gaining access to an Elon University campus building using your Phoenix Card, for which you have been approved.
Report an issue with the Financial Integrity Line Form, a confidential channel for reporting fraud, financial misconduct, or violations.