My Recently Visited Services
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Many of IT's custom applications are already found in the Service Catalog. Before reporting an issue, search for the application and follow the directions for troubleshooting or getting help. If the service page hasn't been added or if you can't locate it, report the issue here.
Group training is available for faculty and staff to help provide learning and development solutions designed to enhance the skills, knowledge, and competencies of Elon-supported technologies.
Report an issue with a security camera on the Elon University campus.
The Verizon Jetpack provides internet access outside of campus wifi availability.
Report an issue with accessing Duo Security.
Request an Elon Account for student employees and vendors or make changes to your own.
Request software installations, upgrades, or configuration changes for a traditional or virtual computer lab on Elon's campus.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Request assistance locating network cabling in a location on Elon's campus.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Elon’s Media Services offers a wide range of technology—including laptops, cameras, audio gear, projectors, and sound systems—available for checkout by all Elon users.
Request student access for a faculty/staff printer.
OnTrack is the university’s secure online portal for students, faculty, and staff to access and manage key academic, financial, and personal information.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Incoming students can pre-order orientation t-shirts and farewell picnic tickets (for non-Elon students).
Update the name, associated department, or budget number for a university-issued mobile device.
Get support with the 25Live scheduling and event-publishing system.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.