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Services or Offerings?
I need help. Something isn't working correctly.
  1. Services
  2. Submit a Ticket
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
I want to request something. Nothing is broken or working incorrectly.
  1. Services
  2. Submit a Ticket
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Live Chat
  1. Services
  2. Submit a Ticket
Begin a live chat session with the Technology Service Desk.
Adobe Creative Cloud
  1. Services
  2. Hardware, Software, & Printing
  3. Software
  4. Adobe
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
AppsAnywhere Request
  1. Services
  2. Hardware, Software, & Printing
  3. Software
  4. AppsAnywhere
Request the installation of AppsAnywhere, a leading software deployment solution, in a PC computer lab on Elon's campus.
AppsAnywhere: Report an Issue
  1. Services
  2. Hardware, Software, & Printing
  3. Software
  4. AppsAnywhere
Report an issue with AppsAnywhere, a leading software deployment solution used in specific PC computer labs on Elon's campus.
Calendaring: Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Email, Calendaring, & Instant Messaging
  4. Calendaring
Report an issue with calendaring within your Elon University email account.
Classroom Technology Training
  1. Services
  2. Instructional Technologies & Spaces
  3. Computer Labs, Classrooms, & Learning Spaces
IT offers individual training on the technology found in Elon's classrooms and meeting spaces.
Classroom, Meeting, & Learning Spaces: Report an Issue
  1. Services
  2. Instructional Technologies & Spaces
  3. Computer Labs, Classrooms, & Learning Spaces
Report an issue with technology in campus classrooms, meeting spaces, and other learning spaces.
Conference Registration Request
  1. Services
  2. Administrative, Business, & Student Systems
  3. Conference Registrations
The Conference Registration Request service is specifically for conferences or events that require payment. If you need to create a conference or event registration page that does not include payment, we recommend using Qualtrics.
Conference Registration: Report an Issue
  1. Services
  2. Administrative, Business, & Student Systems
  3. Conference Registrations
Report an issue with Elon's Conference Registration form, the registration form reserved for events or conferences that require payment.
Connect Devices to the elonu-connect Wireless Network
  1. Services
  2. Network Connectivity & Infrastructure
  3. Network
  4. Wireless Access
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
CourseLink
  1. Services
  2. Instructional Technologies & Spaces
  3. Common Teaching Tools
CourseLink helps to facilitate and record the relationships between academic service learning (ASL) courses and the community partner organizations that students work with to complete the service component of the course.
Custom Application: Report an Issue
  1. Services
  2. Administrative, Business, & Student Systems
  3. Application Development & Support
Many of IT's custom applications are already found in the Service Catalog. Before reporting an issue, search for the application and follow the directions for troubleshooting or getting help. If the service page hasn't been added or if you can't locate it, report the issue here.
Data Port Request
  1. Services
  2. Network Connectivity & Infrastructure
  3. Network
  4. Data Ports
Request the installation of a data port in a location on Elon University's campus.