What is the Knowledge Base and how do I use it?

The IT Knowledge Base offers quick access to articles designed to provide "how-to" steps and helpful answers to commonly asked questions about technology at Elon. See our tips for how to Search the IT Knowledge Base. If you are unable to find what you are looking for or still need help, please submit a ticket

Available To

Faculty, Staff, Students

Benefits & Key Features

  • Access how-to guides and frequently asked questions
  • Find answers and eliminate the need to submit a ticket


There is no cost associated with using the Knowledge Base


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Service ID: 50137
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