Shared Mailbox via Mac Mail

Due to changes in authentication methods by Microsoft, shared mailboxes in Office 365 can no longer be added to Mac OS mail app.  You must download and install Outlook for Mac if you need to use a shared mailbox.

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Shared Mailbox Request
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.