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Report lost or stolen university-issued devices to Information Technology.

Report an issue with an Elon-issued mobile device.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).

University employees are eligible for a discounted rate from both Verizon Wireless and AT&T Wireless.

Request a key fob for use with DUO Security multi-factor authentication.

Report an issue with accessing Duo Security.

Request assistance with your multi-factor authentication account and managing your devices.

Report an issue with virus scans on your Elon University owned device.

Report an issue with virus scans on your Elon University owned device.

Update the name, associated department, or budget number for a university-issued mobile device.

Report a compromised device, account, or other information security related threat.

Request the installation of Syncplicity on your university-issued device.

Request to suspend or deactivate cellular service to a university-issued and managed device.

When your role no longer requires you to carry a university-issued mobile device, you can request to have your Elon mobile number released to your personal account.