Cisco Secure Endpoint Client

What is the Cisco Secure Endpoint Client?

Cisco Secure Endpoint Client (formerly AMP for Endpoints) is designed to prevent, detect, and help remove threats in an efficient manner from computer systems. Threats can take the form of software viruses and other malware such as ransomware, worms, Trojans, spyware, adware, and fileless malware.  This reliable antivirus solution is constantly and rapidly scanning computer systems for malicious programs. Cisco Secure Endpoint updates are managed by the university to maintain the most up-to-date virus protection.

All Microsoft Windows and Mac computers owned by the university are delivered to the users with the Cisco Secure Client already installed.

What to do if you think your computer is infected

Windows Computers

To run a virus scan on your computer:

1.) Type 'Cisco Secure Client' into the Start Menu Search Bar and open 'Cisco Secure Client' application.  

             

2.) Under the 'Secure Endpoint' section, click the drop-down arrow to select the type of scan. You will be presented with the option to run several different types of scans.  Once you have selected the type of scan, click the "Start" button to begin the scan.

      To learn more about each of the scan types, see below:

  • Flash Scan: will scan the processes running and the files and registry entries used by those processes.
  • Custom Scan: will scan a particular file path that you give it.
  • Full Scan: will scan the processes running, the registry entries, and all the files on disk. This scan can be very resource-intensive.
  • Rootkit Scan: scans the computer for signs of installed rootkits.

             

3.) When you start a scan, a window showing scan progress should appear. You will have the option to pause or stop the scan.

             

4.) Once the scan is complete, a results window will appear.

 

Mac Computers:

To run a virus scan on your computer:

1.) Open the 'Secure Endpoint Connector' app by clicking the  icon on the menu bar.

           

2.) From the drop-down list, select 'Scan' and select the type of scan. You will be presented with the option to run several different types of scans.  

      To learn more about each of the scan types, see below:

  • Flash Scan: will scan the processes running and the files and registry entries used by those processes.
  • Custom Scan: will scan a particular file path that you give it.
  • Full Scan: will scan the processes running, the registry entries, and all the files on disk. This scan can be very resource-intensive.

           

3.) To check the status or results of the scan, open the 'Secure Endpoint Connector' application by clicking the  icon on the menu bar, then select 'Settings' from the menu. Scan results are listed under the 'Details' section.

          

          

          

Details

Article ID: 76022
Created
Fri 4/12/19 2:57 PM
Modified
Wed 5/1/24 3:27 PM
Internal or External
External

Related Services / Offerings (1)

Report an issue with virus scans on your Elon University owned device.