Installing Syncplicity

Getting started with Syncplicity will enable you to safely and securely back up your important Elon-related files to the cloud. Faculty and staff will receive an email indicating they have been registered with Syncplicity.

Do NOT run this on your personal computer. This MUST be run on your primary Elon-owned computer.

1.) Go to and click on 'Login' near the top of the page

The syncplicity website with the Login button highlighted near the top right

2.) Enter your full Elon email address and click next (this is how it recognizes the corporate account)

The "Log in to Syncplicity" window with a prompt for an email and the "Nexe" button below that

3.) It will bring you to an Elon login page. Enter your email username and password

The Elon sign-in dialog

4.) From here, it'll bring you to the main Syncplicity page for your account. What you see here will be your default backed up folders from your work computer. 

Syncplicity online file browser

5.)On the top right corner, click the 'Install' menu and another window will open. From the new window, click 'Download Syncplicity'.  

You will be asked to run or save depending on the browser. If it says run, run it and keep all default settings until what you see matches the screens below. If it says save, click save and go to the download arrow (Mozilla) at the upper right-hand area of the browser.

The Syncplicity download screen

6.) Clicking on the Syncplicity_Setup will start the process of installation. Please accept the installation and keep all settings to default.

This image shows the syncplicity install file.

After that point, your screen should look identical to the below. Identify your account by entering your Elon email (no password) (1), make sure 'Login using corporate account' is checked (2), and click 'Login' (3).

The initial login page shows the email address field (marked with a 1); the "login using corporate account" box (marked with a 2); and the login button (marked with a 3)

You will not be able to enter a password on this screen.

7.) Select all folders listed and click 'Next'

Select the folders in the popup screen you wish to sync to your computer

These are the default locations Syncplicity backs up to the cloud.

8.) Click 'Next' (Don't worry about changing the information on this screen)

This is a picture of the configuration screen confirming your computer name and syncplicity file folder location.

9.) Now, you can walk through the tutorial for Syncplicity (1) or click 'Next' (2) to finish the installation

An image of the tutorial screen, #1 corresponds to the skip tutorial link and #2 corresponds to the Next button.

10.) You can now access Syncplicity by clicking the icon in the lower right-hand corner of your computer's toolbar

An arrow pointing to the Syncplicity icon in the task bar

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Article ID: 77036
Mon 4/29/19 2:50 PM
Tue 1/16/24 10:31 AM
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