After a power outage, you may find that one or more monitors do not turn on. Following a specific order when disconnecting and reconnecting the devices can often resolve the issue. Please follow these steps:
1. Unplug the computer from the docking station.
2. Disconnect the power supply from the back of the docking station.
3. Wait for 10 seconds.
4. Plug the power supply back into the docking station.
5. Reconnect the docking station to the computer.
No restart is necessary; the monitors should begin working immediately afterward. This process may also help resolve display positioning issues, such as a screen appearing off-center.
If these steps do not work, please contact the Technology Service Desk for further assistance.