Self-Service Password Site - Reset Forgotten Password

If you have locked yourself out of your Elon account and have not previously enrolled in the Self-Service Password Maintenance Site, you will need to contact the Technology Service Desk at 278-5200 for assistance.

1.) Visit and click 'Forgot Your Password?'

Click forgot your password to reset your forgotten password

2.) Enter your username and click 'Login'

Enter your username on this screen

3.) Answer the security questions you created when enrolling for the site and click 'Continue'

Answer your security questions and click continue

4.) Create a new password and click 'Reset Password'

Enter a new password and click reset password

Password requirements are listed at the top of the page.

5.) Congratulations! You have reset your forgotten password successfully.


Article ID: 76261
Wed 4/17/19 11:43 AM
Wed 7/1/20 3:24 PM
Internal or External