Listed below are planned downtimes for Moodle, Colleague (Ellucian), OnTrack, and major systems/services maintained by Information Technology.
We encourage you to note these windows of time while our mission-critical systems are updated and applications patched for security enhancements. Offices dependent on Colleague (Ellucian) should make provisions for this downtime in advance to prevent any lost work time.
We appreciate your support as we maintain and update our computing systems at Elon University. Should you experience trouble using any of these systems after the scheduled downtime, please contact the Technology Service Desk at 336-278-5200.
2024 Scheduled Downtimes
The following times are the approved downtimes for maintenance and software patches for major university computing resources, which includes (but is not limited to) Colleague (Ellucian), OnTrack, Moodle, PhoenixSPACES (25Live), and Informer (Entrinsik).
All downtimes are on Sunday from 6:00am until Noon.
- January 14
- February 18
- March 17
- April 14
- May 19
- June 23
- July 14
- August 18
- September 15
- October 13
- November 17
- December 15
Major Systems & Services Affected
Below is a list of systems/services affected by the down time schedule:
- PhoenixSPACES (25Live)
- Admissions
- Campus Interactive Display
- Campus Police Video Surveillance
- Canon Campus Printing
- Conference
- Crestron
- Citrix
- Ellucian Colleague
- Elon CMS
- Entrinsik Informer
- E-mail Landing Page
- ETickets
- Events Management
- HVAC
- MyPhoto
- OnTrack
- Pharos Printing
- RightFax
- Scantron Class Climate
- SCCM
- Self Service
- Sensitive Data Manager
- Sequoia
- SharePoint
- Southern Software Campus Police
- SQL (Affects Web, Webservices apps, and Today at Elon / E-Web)
- SQL Reporting
- Synoptix
- Titanium
- Today at Elon
- Veeam
- Web Code Repository (App Tech)
- WebTMA