What is the Service Catalog and how do I use it?

The IT Service Catalog is a comprehensive listing of services offered by Information Technology, including how to request and access them. You can narrow down your search using the catalog categories or find what you're looking for by using a keyword search. The Service Catalog allows you to pick a type of request, answer a few questions, and submit a ticket directly to the team who will complete it for you. For more detailed help, please check out our Search the IT Service Catalog and Submit a Ticket from the Portal articles.

Access

You can access the Service Catalog from the IT Self-Service Portal homepage or by going directly to Services category page

Available To

Faculty, Staff, Students

Benefits & Key Features

  • Browse the catalog to see all the IT services available to you
  • Learn how to access all IT service offerings
  • Submit a ticket directly to the experts who will complete your request

Cost

Each service page indicates whether or not there is a cost associated.

 

Related Articles (3)

Helpful steps for accessing and searching the IT Service Catalog.
Submit a ticket from the IT Self-Service Portal.
View your tickets from the IT Self-Service Portal.

Details

Service ID: 50136
Created
Tue 7/20/21 11:26 AM
Modified
Thu 11/17/22 8:52 AM