eDocs Availability Schedule

Tags edocs

eDocs was successfully migrated to the cloud environment on Friday, September 6, 2024. Learn more about this project.

The eDocs website address has changed to https://eloncentral.etrieve.cloud. We encourage you to update any eDocs bookmark links to point to the new system. 

 

Information for departments who utilize eDocs Content, the document management interface of eDocs:

  • eDocs Content web address: The new eDocs Content web address is https://eloncontent.etrieve.cloud
  • Folder shortcuts: If you have a folder shortcut (for example, \\softdocweb02\provost\...), you’ll need to change the path to softdocs01.elon.edu (e.g., \\softdocs01.elon.edu\provost\....)
  • Canon copiers: If your office makes use of Canon print stations to scan and file to eDocs Content, please note that you may experience a brief delay (~5 minutes) in the eDocs filing as we are working to update each Canon.
    • If you encounter any issues, a workaround is to use the "Scan and Send" option at the Canon print station. Select "Send to Myself," and hit "Start." Once you receive the scanned document in your email, save it to a folder of your choosing and then upload the document to the eDocs file location.

Report an Issue

If you are experiencing issues with eDocs, please submit an eDocs: Report an Issue ticket.

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