📅 Spring 2026 Contact Information Review: March 2–March 31
During this period, students will be prompted to review and confirm their contact and emergency information when logging into OnTrack. After March 31, the option to skip will no longer be available. To learn more, read the OnTrack's Contact Information Update section below.
Keeping your contact and emergency information up to date helps the university communicate with you, share important updates, and respond appropriately in urgent situations. Students, faculty, and staff use OnTrack to review and maintain this information.
There are two ways contact and emergency information can be updated in OnTrack:
OnTrack's Contact Information Update: A required twice-a-year review for students
Twice a year, once in the fall and again in the spring, students are prompted to review and confirm their contact and emergency information before accessing OnTrack. This review helps ensure the university has accurate information for important communications and emergency situations.
During the review period, students will see a prompt to “Update Your Contact Information” when they log into OnTrack. They may choose to complete the review immediately or select Skip for Now and return later. After the review window closes, the Skip for Now option will no longer be available, and students will need to complete the review before continuing in OnTrack.
For Spring 2026, the review period runs March 2 through March 31. Beginning April 1, students will no longer be able to bypass the review and must complete it before accessing OnTrack.
What Information Is Reviewed?
The semester review includes the same contact and emergency information available in OnTrack’s User Profile and Emergency Information pages, including:
- Preferred pronouns
- Personal [non-Elon] email address
- Cell phone number
- Addresses
- Emergency and missing contact information
OnTrack's User Profile and Emergency Information: Update Your Information at Any Time
Students, faculty, and staff can update contact and emergency information at any time throughout the year using OnTrack’s User Profile and Emergency Information pages.
User Profile
Use OnTrack’s User Profile page to update your preferred pronouns, addresses, personal (non-Elon) email address, and cell phone number. This page can be accessed from the User Options menu in OnTrack’s left navigation, or by selecting your user name in the top-right corner and choosing User Profile.
⚠️ Important: Don’t Forget to Confirm
After making changes to your address, email address, or cell phone number on the User Profile page, you must select Confirm for each section in order for your updates to be saved.
User Profile Options
The User Profile page displays basic demographic information, including University ID, date of birth, chosen name, and preferred pronouns. Updates in this section are limited to preferred pronouns. All other changes must be processed through the Registrar’s Office (students) or Human Resources (employees).
Preferred Pronouns
To update your preferred pronoun, choose the "Edit Personal Identity" button located under the basic demographic section. Select from the list of personal pronouns, then press Save.
Addresses
Address fields may appear differently depending on your housing status and where you are making updates.
- Campus Box: This address is for reference only and cannot be edited.
- Home Address:
- Students: Your home address is your permanent residence when you are away from campus. This address is used for official mailings and documentation. To have mail sent to your local address instead, contact the Office of the Registrar to request this change.
- Employees: Your home address serves as your official mailing address for university-related correspondence (for example, benefit materials and other employment-related documentation).
- Local Address / On-Campus Housing:
- Students (on campus): If you have an on-campus housing assignment, you do not need to provide a local address. Housing information is maintained separately in the university system.
- Students (off campus):
- Your Local Address is the place you live while attending Elon.
- Enter the address where you currently reside as your Local Address.
- If your home and local addresses are the same, enter the same address in both fields.
- Employees: A local address is only needed if your home address (your mailing address) is not your physical residence—for example, if your home address is a P.O. Box.
Email Addresses
- Elon address: Your Elon email address is used for official university communications and cannot be edited.
- Personal address: Provide a personal email address that you regularly check and can access after graduation. Avoid using temporary or former school email addresses that you may no longer be able to access.
Phone Number
Please provide your primary cell phone number. This number is used for university emergency alerts (E-Alert) and other urgent communications.
Emergency Information
Use OnTrack's Emergency Information page to add or update emergency and missing person contacts.
An Emergency Contact is someone we can contact right away if you are hurt or in immediate danger. A Missing Person Contact is someone we would notify if we were unable to locate you. A single person can serve in both roles.
This page can be accessed from the User Options menu in OnTrack’s left navigation, or by selecting your user name in the top-right corner and choosing Emergency Information.
After adding or reviewing your contacts, be sure to select “Confirm” to save your updates to the system.