Account Information for Elon University Students

Elon University students are provided with three accounts:

  1. Elon Account - Email, Moodle, campus computers, the wireless network, etc.
  2. OnTrack Account - Access course schedules, rosters, pay stubs and history, and more.
  3. E-Bill Account - Access tuition account status, e-bills, and recent payments/credits.

Your Elon and OnTrack accounts will always have the same user names. Initially, the passwords for these accounts will be the same. However, your Elon Account password and OnTrack password are managed separately. To learn more about managing your account, click one of the links below.

Obtaining your account information

OnTrack

Students will receive their OnTrack username and password shortly after being admitted to Elon University.

Elon Account

All students will receive an email notification when their Elon Account is ready to be activated. The email will instruct the student to log into OnTrack and follow the directions to activate their account. Elon Account activation involves two components: creating a password and enrolling in multi-factor authentication via DUO Security.

Undergraduate students entering the fall semester will receive notification about their Elon Account in early January. After January, Elon Accounts are created on a rolling basis and are usually available within 48 hours of enrollment. Graduate and Law students should contact their admissions office to determine when their Elon Account will be created and ready for activation.

After activating your account, we strongly recommend that you enroll in the password management site located here. By doing so, you will be granted immediate access to change and reset your Elon Account password.

Managing your accounts

Elon Account OnTrack E-Bill

 

Note: The Elon Account and OnTrack account are managed independently. Therefore, updating your password for either will not affect the other. 

Contact the Technology Service Desk if you require assistance managing any of your online accounts. For your security, the Service Desk communicates account-related information either in person or by phone at 336-278-5200. The location is 114 W. Lebanon Avenue, parallel to the train tracks, and beside Subway.

Campus Technologies will never ask you for your password in an email.
If you receive an email message asking you to verify account information or to take action to avoid loss of email service, delete the email. These messages are merely an attempt to lure you into revealing personal information to identity thieves. NEVER respond to messages asking you for your email password or email your password to anyone! Any legitimate communication from Information Technology regarding email accounts will be delivered through multiple channels including E-Net and campus mail. All legitimate messages will also include a campus telephone number (usually 278-5200) that you may call to verify the authenticity of the message.

Details

Article ID: 76382
Created
Thu 4/18/19 1:28 PM
Modified
Wed 1/6/21 12:04 PM
Internal or External
External