This page explains how to create an account with MyCanonBusiness (formerly known as eManage), a website that facilitates service calls and supply ordering for new Canon copiers. Please follow these instructions if you want to order supplies or place service calls online.
This process can be completed by anyone. However, it is advisable for your department or area to select one primary individual to be responsible for placing service calls or ordering supplies, with a secondary individual designated as a backup.
2.) Click 'Create Account'
3.) Fill out the required information and click 'Submit Request'
- Email: Enter your Elon email.
- Serial/Equipment #: This is a 3-letter, 5-number combination found on a sticker below the glass screen of the copier.
- First name: Enter your first name.
- Last name: Enter your last name.
- Phone Number: Enter your office phone number.
- Access Type: Select 'Quick Access.'
4.) You will need to wait for an email from Canon with your user name and password. Additionally, you will receive a notification that your account is under review.
It may take up to 30 minutes to receive the email containing your password.
6.) Log into the site using the information provided in the email (shown below -MyCanonBusiness, previously known as eManage)
7.) After logging in with your temporary password, accept the user agreement and click 'Submit'
8.) Create a new password and click 'Apply'