Elon University maintains a robust wireless data network throughout the entire campus, including several outdoor areas between buildings. This network provides mobile access to the internet as well as to Elon University online resources.
Our network is based on 802.11ac standards and is improved and expanded on in order to meet changing demands as well as adding onto existing infrastructure as new campus buildings are constructed and come online.
Guest network accounts are available and provides access through the elonu-secure network. Guest network credentials requires registration for use, please contact the Technology Service Desk to pre-register important visitors who require internet access. The accounts are easily generated and credentials may be provided to visitors before they arrive on campus.
Wireless Networks
Elon University provides wireless networks available for use through out campus. Elon University wireless connections, SSIDs, should be visible from your list of wireless networks on your device before trying to connect.
elonu-secure
Users: Students, Faculty, Staff, Guest
You will be asked for your Elon University credentials for this connection given to you by the University/Service Desk or sponsor. This should have been given to you before you try to connect. Here are a few detailed articles based on individual operating systems. Mac, PC, iOS, Android
Users: Students, Faculty, Staff
Follow the link for more detailed instructions for setting up those devices. Elonu-connect is used for entertainment devices such as Xbox, Playstation, Roku, Apple TV, etc
Users: Students, Faculty, Staff
Visiting faculty, staff, and students from participating eduroam institutions may connect to the eduroam wireless network and use their institution’s credentials to connect to the internet while on Elon’s campus.
Reporting Wireless Issues
If you are having trouble connecting to wireless networks please contact the Technology Service Desk at (336) 278-5200. Please be prepared to provide the following information:
- Name & Elon University username
- Email and Phone number for contact
- Date and time the problem occurred
- Error messages (if any) that were displayed
- Physical location on campus where the problem occurred (building, room number)
- MAC address of your network adapter
- IP address
- Type of equipment used when the error occurred (e.g., Mac, PC, iPhone, etc.)
When contacting the Service Desk, please be as specific as possible. The more information you can provide regarding the error you encountered, the better we will be able to appropriately route, respond to, and resolve your request.
Off-Campus Availability
Elon University offers wireless connections for some off-campus locations. Here is a partial list, more being added each year.
- The Oak House
- The Acorn
- The Fat Frogg
- The Root
- Subway (located on W. Lebanon Avenue)
Broadband at these locations are supplied by the owners of the location in order to provide access to Elon's network off-campus. So wireless speed will be indicative of the location and not necessarily that of Elon University's network.