AppsAnywhere - FAQ

Can I download AppsAnywhere on my personal device or Elon-Managed Devices?

Some applications are supported on personal devices - see the list of AppsAnywhere Availability under "Related Articles."

Why are certain applications grayed out or unavailable?

All application availability is determined by each individual vendors licensing with the University. If you feel you should have access to an application, please submit a request.

Where can I access AppsAnywhere in a lab or classroom?

  • Alamance 315
  • Belk Commons
  • Belk Media Services Laptops
  • Daniel Commons
  • Duke 205
  • Koury Athletic Center 143
  • Koury Athletic Center 243
  • Koury Business Center 201
  • Koury Business Center 313
  • Koury Business Center 354
  • McMichael 003
  • McMichael 006
  • McMichael 015
  • McMichael 203
  • McMichael 206
  • McMichael 207
  • McMichael 320
  • Mooney 201
  • PHSB 135
  • PHSB 137
  • Powell 213
  • Sankey 116

The AppsAnywhere Validation has failed, how do I fix this?

Computer lab:

Click the Retry button or refresh the web browser

Elon-owned ir personal device:

When you log into AppsAnywhere for the first time, you much install the AppsAnywhere client and Cloudpaging player.

Your browser may prompt you to open the launcher. If it does, check the box to  Always open this types of links in the associated app and click Open AppsAnywhere Launcher.

When I launch an application, nothing happens. What should I do?

The application and the Cloudpaging Player may remain hidden behind the browser window. If so, the application can be accessed by clicking the icon on the taskbar or by minimizing the browser window.

How do I reinstall the AppsAnywhere client?

Follow the steps to install AppsAnywhere as if it is your first time. If this does not address the issue, you will need to clear your web browser cookies. First log out of AppsAnywhere, reset your browser cookies, then log into AppsAnywhere again and make sure to select “It’s my first time using AppsAnywhere on this device” to download the AppsAnywhere client. 

Details

Article ID: 84210
Created
Thu 8/1/19 12:59 PM
Modified
Wed 8/5/20 3:51 PM
Internal or External
External