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Services or Offerings?
Security Training: Report an Issue
  1. Services
  2. Information Security & Data Protection
  3. Security Awareness & Training
Report an issue with Elon's security awareness training modules.
Purchase Requisition Enhancement Request
  1. Services
  2. Administrative, Business, & Student Systems
  3. Finance & Procurement Systems
Requests to enhance the capabilities of the Purchase Requisition System may be submitted for consideration by Purchasing and Information Technology.
Entrinsik Informer: Report an Issue
  1. Services
  2. Administrative, Business, & Student Systems
  3. Research, Reporting, & Assessment
  4. Reporting
If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.
PhoenixCONNECT: Report an Issue
  1. Services
  2. Administrative, Business, & Student Systems
  3. Student Systems
PhoenixCONNECT is the online platform for students to learn about the many opportunities for getting involved on campus. This system is also the starting place for submitting student-organized event requests.
Events Management App: Report an Issue
  1. Services
  2. Administrative, Business, & Student Systems
  3. Space & Event Management
  4. Event Support
Elon's Events Management app allows users to sign up for events, invite others to events, and view upcoming and past events.
Public Account Creation Site: Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Websites & Blogs
Report an issue with the Public Account Creation site, the site utilized by authorized users to create public, guest, or temporary accounts.
Titanium: Report an Issue
  1. Services
  2. Administrative, Business, & Student Systems
  3. Medical & Health Systems
Report an issue with Titanium.
Wellness Walking Challenge App
  1. Services
  2. Administrative, Business, & Student Systems
  3. Medical & Health Systems
The Wellness Walking Challenge website lets faculty and staff participants track walking progress and work towards milestones.
Fire Panel Alarm: Report an Issue
  1. Services
  2. Network Connectivity & Infrastructure
  3. Campus Safety Systems
  4. Fire Panel Alarms
Campus Safety & Police may report an issue with a fire panel alarm.
Data Port: Report an Issue
  1. Services
  2. Network Connectivity & Infrastructure
  3. Network
  4. Data Ports
Report an issue with a data port on Elon University's campus.
Unlock Colleague Session
  1. Services
  2. Administrative, Business, & Student Systems
  3. Colleague
Learn more about unlocking a Colleague session.
Custom Application: Report an Issue
  1. Services
  2. Administrative, Business, & Student Systems
  3. Application Development & Support
Many of IT's custom applications are already found in the Service Catalog. Before reporting an issue, search for the application and follow the directions for troubleshooting or getting help. If the service page hasn't been added or if you can't locate it, report the issue here.
eDocs: Report an Issue
  1. Services
  2. Information Security & Data Protection
  3. File Storage & Backups
  4. eDocs
Report an issue with eDocs.
VPN Access
  1. Services
  2. Information Security & Data Protection
  3. Secure Access
  4. VPN
Faculty, staff, and students have access to VPN.
Mobile Device: Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Mobile Phones & Devices
Report an issue with an Elon-issued mobile device.