Accessing a Shared Mailbox via Mac Mail

1.) Launch the Mac OS Mail app and navigate to Mail/Add Account

2.) Select 'Other Mail Account...' and click 'Continue'

An image of the mail account provider, with other mail account selected.

3.) Fill out the form and click 'Sign In' using the instructions below

An image of the signin form, with numbers corresponding to the text below the image.

  1. Name: Enter the name of your shared mailbox (e.g., sharedmailbox@elon.edu).
  2. Email Address: Enter the name of your shared mailbox (e.g., sharedbmailbox@elon.edu).
  3. Password: Enter YOUR Elon email password.

4.) Fill out the form using the instructions below and click 'Sign In'

An example image of configuration settings, with numbers corresponding to the text below the image.

  1. Email Address: Enter the name of your shared mailbox (e.g., sharedmailbox@elon.edu).
  2. User Name: Enter your Elon email address/sharedmailbox name (e.g., rgay@elon.edu/sharedmailboxname).
  3. Password: Enter YOUR Elon email password.
  4. Account Type: Select 'IMAP.'
  5. Incoming Mail Server: Type outlook.office365.com.
  6. Outgoing Mail Server: Type smtp.office365.com.

5.) Select what you want synced to your account (Mail and/or Notes) and click 'Done'

An image of which apps to select to configure.

6.) Congratulations! Your sharedmailbox is now available in Mac Mail. The account will be labled as 'Elon' by default. You can click the mailbox and changed the description, based on preference.

An example image of a configured shared mailbox.

Details

Article ID: 79138
Created
Fri 5/24/19 1:33 PM
Modified
Mon 7/15/19 10:12 AM
Internal or External
External