Add a Mobile Phone to Duo Security

* If you have not already done so, please first Enroll in Duo Security

1.) Select ‘Mobile phone.’ Then, select ‘Continue’ Once registration is complete, you may return to the Multi-Factor Authentication website to add an additional device.

Screenshot from Elon's DUO Self-Service Enrollment Website

2.) Enter the phone number of the device you are registering. Underneath the phone number entered, review your phone number and select the empty box to confirm. A checkmark will appear. Then select ‘Continue.’

Screenshot of Elon's DUO Self-Service Enrollment Website

3.) Select the type of mobile phone you are registering. Then, select ‘Continue.’

Screenshot from Elon's DUO Self-Service Enrollment Website

4.) Next, you will be prompted to install the Duo Mobile App for the type of mobile device you registered. On your mobile device, navigate to the app store and search for ‘Duo Mobile.’ Tap ‘Install’ to install the app on your mobile phone. Once complete, select “I have Duo Mobile Installed” on your laptop/computer screen.

Screenshot from Elon's DUO Self-Service Enrollment Website

5.) To activate, open the Duo Mobile app on your mobile phone. Tap the ‘+’ button, then scan the QR code shown on your laptop/computer screen. Once complete, a green check will appear on top of the QR code. Then, select ‘Continue.’

Screenshot from Elon's DUO Self-Service Enrollment Website

6.) Next, review settings and device options. For example, if you have multiple devices registered, you have the option to set a default action upon logging in to a web application. Then, select ‘Continue to Login.’

Screenshot from Elon's DUO Self-Service Enrollment Website

7.) A confirmation of your enrollment will appear. Select ‘Send Me a Push’ or ‘Call Me’ to initiate Duo authentication.

Screenshot from Elon's DUO Self-Service Enrollment Website

8.) Once complete, you are presented with a confirmation of your enrollment and notified that Duo MFA will be required the next time you access web applications such as Moodle, Office 365 and other services that require your Elon email username and password. You may also return to enrollment settings from this screen.

Screenshot from Elon's DUO Self-Service Enrollment Website

Recommended

Once registration is complete, you may add a landline phone or add a tablet.

0% helpful - 1 review

Details

Article ID: 92925
Created
Wed 11/20/19 5:07 PM
Modified
Fri 10/23/20 1:13 PM
Internal or External
External