Add a Mobile Phone to DUO Security

1.) Select ‘Mobile phone.’ Then, select “Continue.” Once registration is complete, you may return to the Multi-Factor Authentication website to add an additional device.

2.) Enter the phone number of the device you are registering. Underneath the phone number entered, review your phone number and select the empty box to confirm. A checkmark will appear. Then select ‘Continue.’

3.) Select the type of mobile phone you are registering. Then, select ‘Continue.’

4.) Next, you will be prompted to install the DUO Mobile App for the type of mobile device you registered. On your mobile device, navigate to the app store and search for ‘DUO Mobile.’ Tap ‘Install’ to install the app on your mobile phone. Once complete, select “I have DUO Mobile Installed” on your laptop/computer screen.

5.) To activate, open the DUO Mobile app on your mobile phone. Tap the ‘+’ button, then scan the QR code shown on your laptop/computer screen. Once complete, a green check will appear on top of the QR code. Then, select ‘Continue.’

6.) For the final step, review settings and device options. For example, if you have multiple devices registered, you may choose whether you want to set a default action upon logging in to a web application or if you prefer to choose which device to use for authentication.

7.) Select the empty box to opt-in to DUO MFA for web applications. Once selected, the box will appear green with a white checkmark inside. Then, select ‘Turn On.’

8.) Once complete, the DUO MFA Enabled confirmation will appear to notify you that DUO MFA will be required the next time you access web applications such as Moodle, Office 365 and other services that require your Elon email username and password. You may also return to enrollment settings from this screen.

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Once registration is complete, you may add a landline phone or add a tablet.