Raiser's Edge NXT: Report an Issue

Generally, issues related to Raiser's Edge NXT are handled by the vendor, Blackbaud. However, if the issue is related to accounts or Citrix, or hosted services (Email, integrations), IT can troubleshoot the issue.  IT can also assist with your Blackbaud Support interaction by providing technical details and context.  For IT troubleshooting, select " Report an Issue" and fill in the information.

Available To

Raiser's Edge NXT users

Benefits & Key Features

  • Because this is a vendor-hosted solution, most issues should be routed through the vendor
  • IT will resolve issues that are related to accounts or Citrix


There is no cost to use this service.


Report an Issue

Related Articles (1)

Resolving common issues with Raiser's Edge NXT.


Service ID: 33942
Thu 3/7/19 10:12 AM
Wed 4/26/23 3:48 PM