Technology and Onboarding for Staff

All Elon faculty and staff are provided with an Elon Account (username and password) that grants access to a variety of resources including email, OnTrack, Moodle, LinkedIn Learning, campus computers, and more.

Learn more about Elon Account

Manage your password

All Elon faculty and staff are provided with an official Elon email account through Microsoft Office 365. To check your email, use one of the following supported email clients:

• Microsoft Outlook – Microsoft 365 (for Mac or Windows)
• Microsoft Outlook 2016 (for Mac or Windows)
• Outlook Web Access
• Access your Elon email
• Add Outlook to an Android device
• Add Outlook to an iOS device

Elon has agreements with Verizon and AT&T to provide mobile phones for specified faculty and staff as a part of their work at the university. University-owned mobile phones are paid for by your department and must be approved by your supervisor.

Learn about university-owned mobile phones

As an Elon employee, you are eligible for discounts on cell phones, service packages, and accessories.

Explore employee discount opportunities

If a new phone needs to be installed or there is an issue with an existing phone, please contact the Technology Service Desk at (336) 278-5200.

• Make calls on campus
• Learn about Cisco IP desktop phones

If a new phone needs to be installed or there is an issue with an existing phone, please contact the Technology Service Desk at (336) 278-5200.

• Host video calls within the platform and use the chat feature to reduce the need for email
• Create, upload, and share Word, Excel, PowerPoint, or OneNote documents within the platform
• Real-time collaboration with professors and peers
• Access the same files on any phone, tablet, or computer

To learn more about these and other tips, visit Microsoft Office 365’s video series.

• Report an issue with Teams
• Get started in Teams

Zoom is a web conferencing platform well-known for its simplicity and sought-after virtual breakout room options. Learn about key features and use our quick start guide to schedule a meeting.

• Host meetings in your personal, virtual meeting room with a consistent URL
• Schedule meetings through Outlook
• Record to the cloud or your device and share your meeting or event
• Connect multiple people at once to your video or audio call
• Share your screen, documents, and applications during your video call
• Chat with others one-or-one or in a group
• Upload virtual backgrounds
• Report an issue with Zoom
• Zoom Quick Start Guide

All events sponsored by faculty or staff must be registered through the Office of Event and Space Management using the PhoenixSPACES (25Live) event management system. Requests for events and meetings must be submitted within the timeframes outlined by the Office of Event and Space Management. Timeframes vary depending on the type of event and the group making the request. Events may or may not be approved on a case-by-case basis. Please visit the Event and Space Management website for more information and to view the full University Events Calendar. For questions, call (336) 278-EVNT (3868) or email events@elon.edu.

Learn more about event planning at Elon

Media Services provides equipment and technology support to faculty, staff, and students for various projects and events. For questions, call (336) 278-6598.

Learn more about Media Services

The Technology Service Desk is the single point of contact for technology-related questions and problems at Elon.

Contact the Technology Service Desk

TLT is comprised of educational technologists, instructional consultants, and multimedia specialists who work to support faculty and staff. For questions, email tlt@elon.edu.

Learn more about TLT

The IT Self-Service Portal includes a comprehensive list of technology services and tools offered at Elon, how-to articles, and ways to request services or report issues. The portal is a great starting point for any technology-related question.

Access the IT Self-Service Portal

TLT Student Consultants provide faculty, staff, and students with walk-in technology support in Belk Library. These students staff the Belk Library Service Desk and answer a variety of technology questions, and in addition, are available in the TLT office to provide consultations on various technology topics, including Moodle, WordPress, Microsoft 365, and Zoom.

Contact TLT Student Consultants

Moodle is the learning management system utilized at Elon. Instructors may use features in Moodle to make course materials available to students, link to resources, post announcements, and more.

• Access Moodle
• Learn more about Moodle

Elon has a partnership with LinkedIn Learning to provide on-demand training to all campus users. LinkedIn Learning offers a library of more than 10,000 video tutorials to help you develop business, technology, and creative skills. The robust platform covers various topics, from leading software like Microsoft Office and Adobe Creative Suite to audio and video editing applications and much more. These high-quality tutorials are taught by industry experts and are available 24/7 for convenient, self-paced learning.

Learn more about LinkedIn Learning

The Maker Hub is an open workspace where you can use 3D printers, sewing machines, and other equipment for free. Locations include the Colonnades E building and Downtown Elon, above Pandora’s Pies.

Learn more about the Maker Hub

Kaltura is a Moodle plugin allowing you to upload videos to your course easily. Videos are private and only available to students in your course. Kaltura also offers screencasting and automatic captioning of your uploaded videos.

Learn more about Kaltura

Safe Exam Browser replaces Respondus LockDown Browser. Like Respondus, Safe Exam Browser is a tool that integrates with Moodle to deactivate multiple computer features while students are taking exams. In the Moodle quiz settings, you can enable Safe Exam Browser on existing or newly created quizzes. When activated, the application will deactivate shortcut keys, clear the clipboard, restrict specific websites, and much more. To discuss ways the tool may be used in your course, request a consultation with TLT staff.

Learn more about Safe Exam

Faculty and staff may print, copy and scan from printers located throughout campus. Our print management system makes it easy to send print jobs to your nearest Canon multi-functional printer, whether that printer is in your office or a building across campus. Download the print driver to send to any Canon multi-functional printer, or simply email your document to mobileprint@elon.edu. Retrieving your print job is as easy as tapping into the printer with your Phoenix Card and following the directions on the screen.

NOTE: Emails sent to Print Services (printservices@elon.edu) will NOT go to Canon copiers on campus. Learn more about Print Services

As a convenience, IT provides faculty and staff access to the student printing system. However, please note that many Canon printers in computer labs and other popular student locations are for student printing only and should not be used instead of Canon printers in your departments for departmental printing.

Learn more about faculty/staff printing

RightFax enables users to send and receive faxes directly from their computer. To send a fax, you’ll need to request a RightFax account from the Technology Service Desk at (336) 278-5200, but first, check your department’s processing policies before making a request.

Learn more about RightFax

Elon faculty and staff may download up to five copies of Microsoft Office from their Microsoft 365 account.

Install Microsoft 365

All faculty, staff, and students can access Adobe Creative Cloud, including Photoshop, Illustrator, AfterEffects, and more. Learn more about available software and resources to get started.

Learn more about Adobe Creative Cloud

Poll Everywhere is an audience engagement tool designed to facilitate interaction between presenters and their audiences in hybrid, remote, or in-person settings. This resource offers a range of interactive features, including surveys, Q&As, word clouds, knowledge checks, competitions, and more, enhancing your workshops, presentations, ERGs, and feedback collection.

Learn more about Poll Everywhere

AppsAnywhere provides a way to access different university programs through an online portal. The service is available on-demand, on or off campus. Learn how the service works and explore available programs.

Learn more about AppsAnywhere

In addition to the software listed above, Elon provides additional options for faculty and staff to download or purchase. Visit the Computer Software page for a list of software and support resources.

View Software & Support Resources

Sign up to receive text messages about campus emergencies, class cancellations, and vital weather information through e-Alert. Visit emergency.elon.edu for more information.

Register for E-Alert

Spear phishing, phishing, ransomware, and other electronic communication scams are pervasive at educational institutions. Learn more about these types of attacks on the Information Security website and sign up for Information Security Alerts to stay informed of the latest cyber threats and phishing schemes targeting Elon’s campus.

Subscribe for Information Security Alerts

Elon offers you free premium access to LastPass, a password management tool that takes all the effort out of managing your passwords. LastPass features password generation tools, automatic form filling, and automatic login/password completion. Once LastPass is up and running, you won’t have to worry about remembering passwords again.

Learn more about LastPass

Elon University uses a multi-factor authentication method (MFA), Duo Security, for logging into some web applications. In addition to your Elon email username and password, MFA uses your mobile phone, tablet, or office landline phone to verify your identity. This prevents anyone but you from accessing your account, even if another person knows your password. This added layer of security also reduces the number of compromised accounts that impact the university community.

Learn more about MFA

Manage your Elon account password through Elon’s Self-Service Password Management site. Use this site to change your password and sign-up to utilize security challenges if you get locked out.

Learn more about Password Management

Access the Self-Service Password Management site

The Phoenix Card is the official Elon identification card (ID) for faculty, staff, and students. Use this card to access buildings after hours, athletic and cultural events, campus gyms, and to check out books, media, and other equipment from the Belk Library. Using Blackboard, you can place Phoenix Cash on your card. Phoenix Cash is accepted at eating establishments across campus and many area restaurants. The Phoenix Card office is located in McCoy Commons 201.

Learn more about the Phoenix Card

REMEMBER: Don’t spray disinfectants, water, or other cleaners directly on technology equipment! If necessary, squeeze excess liquid from a disinfectant wipe, then clean the device. Above all else, regularly washing and sanitizing your hands after using shared technology is recommended to protect against the spread of illnesses.

Learn more about sanitizing technology

Many of the technology resources mentioned in this guide are readily available whether your course follows an in-person, blended, online, or emergency remote model. Visit the Teaching in Times of Disruption website to review pedagogical strategies and technology resources for various course design options.

Visit the Teaching in Times of Disruption Website