Shared Mailbox: Report an Issue

Shared mailboxes provide a way to field messages to a central email address that several users can access and monitor. These mailboxes are tied to groups and don't require users to log in. Before reporting an issue with a shared mailbox, browse through the related Knowledge Base articles first to see if your question has been covered. If you are still having issues, choose "Report an Issue" and complete the form provided.

Available To

Faculty, Staff, Students

Benefits & Key Features

  • Convenient shared mailbox access with no log in required 
  • Multiple users can check and respond to emails from a shared mailbox without having to share usernames and passwords
  • Easily access shared mailboxes using Outlook for Windows, Outlook for Mac, the Mac Mail app, on iOS devices, or the Outlook Web App (OWA)


There is no cost associated with this service. 

Related Policies

Data Security

E-mail Policy

Report an Issue


Service ID: 33877
Wed 3/6/19 2:38 PM
Mon 11/16/20 12:18 PM