Frequently Asked Questions about Colleague

How do I access Colleague?

Colleague login screen

How do I access menus?

1. Successfully log into Ellucian Colleague.
2. Click Navigate at the top of the window beside the search bar.
   1. 
3. Click the appropriate application (i.e. HR, CF, ST, etc.) beside 'BROWSE BY APPLICATION.'
   1. 

What web browsers are supported by Colleague?

Ellucian Colleague UI 5 provides for full support of standard web browsers:

Google Chrome

Microsoft Edge

Safari

Mozilla Firefox

How do I remove the "display mixed content" message when logging into Colleague? (for Internet Explorer)

1. Open IE
2. Click on Tools – Internet Options
3. Click on the Security tab
4. Click Custom level…
5. Scroll down to the “Miscellaneous” section to the “Display mixed content” title
6. Click “Enable”
7. Click “OK”
8. Click “OK”

Do I need to use the VPN client to connect to colleague?

A VPN connection is required to access Ellucian Colleague.

Setup and user instructions can be found by visiting DUO Security and Cisco AnyConnect VPN Client.