Multi-Factor Authentication: Report an Issue

Tags duo

In an effort to enhance cybersecurity protections at Elon University, the Office of Information Security will soon implement a mandatory multi-factor authentication (MFA) initiative for all faculty and staff. This will add layers of security to critical university systems and ultimately reduce the number of compromised accounts that impact the university community. 

If you encounter problems utilizing the DUO Security multi-factor authentication tool, select "Report an Issue" and tell us more.

Available To

Faculty and staff accessing DUO-enabled applications (Colleague, Slate, Raiser's Edge, and LastPass Enterprise)

Benefits & Key Features

  • Enhanced security for DUO-enabled applications
  • Easily verify your identity with the using your mobile or landline phone

Cost

There is no cost to use this service.