My Recently Visited Services
Report an issue with print driver installation.
Request a price quote or submit a purchase request for technology hardware.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
When your role no longer requires you to carry a university-issued mobile device, you can request to have your Elon mobile number released to your personal account.
Submit a request for Information Technology to assist with a project that may have technology implications or requirements.
Request the installation of AppsAnywhere, a leading software deployment solution, in a PC computer lab on Elon's campus.
Request a non-academic course to be created in Canvas.
Elon University requires a purchase request for orders that exceed $1,000. These requests are submitted through the Purchase Requisition System and routed to those who need to sign-off on the request before it’s officially placed with the vendor.
Request to suspend or deactivate cellular service to a university-issued and managed device.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Report an issue with your Elon University wireless network connection.
Report an issue with gaining access to an Elon University campus building using your Phoenix Card, for which you have been approved.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Report a technical issue with the Parking Permit Registration system that allows students to request and pay for parking permits.
Campus Safety & Police may report an issue with a fire panel alarm.
Generally, issues related to Raiser's Edge NXT are handled by the vendor, Blackbaud. However, if the issue is related to accounts or Citrix, IT will troubleshoot the issue.