My Recently Visited Services
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request a key fob for use with DUO Security multi-factor authentication.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Report an issue with print driver installation.
Notify IT staff that a student print station is running low on toner or paper.
Synoptix is a financial accounting reporting tool used primarily by Elon's Accounting Department.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
CourseLink helps to facilitate and record the relationships between academic service learning (ASL) courses and the community partner organizations that students work with to complete the service component of the course.
IntelliBoard is a reporting and analytics tool integrated into Moodle, Elon's learning management system.
Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.
Report an issue with the wired connection in your location on Elon's campus.
Request assistance with your multi-factor authentication account and managing your devices.
EZProxy is the name of the service Belk Library uses for access to, and authentication of, library resources.
If you are experiencing issues with Kiosk, Elon's custom application for tracking re-occurring event attendees or walk-up location traffic, report the issue.
Generally, issues related to Raiser's Edge NXT are handled by the vendor, Blackbaud. However, if the issue is related to accounts or Citrix, IT will troubleshoot the issue.