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Many of IT's custom applications are already found in the Service Catalog. Before reporting an issue, search for the application and follow the directions for troubleshooting or getting help. If the service page hasn't been added or if you can't locate it, report the issue here.
Submit a request to create, delete, or change administrators of an email list.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Report a compromised device, account, or other information security related threat.
Request RightFax installation if there has been an equipment change or a change to the designated faculty or staff member assigned to RightFax in your department.
Request software installations, upgrades, or configuration changes for a traditional or virtual computer lab on Elon's campus.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
The Elon Job Network is a platform that connects employers with Elon students and alumni.
If Allied World/FrameWRX does not recognize your Elon email address, submit a request for access to the security training.
The Transfer Articulation website is a database of previously evaluated courses from other institutions that have been paired with the corresponding Elon course equivalent.
Elon's Faculty Employment website lists all open faculty positions.
IntelliBoard is a reporting and analytics tool integrated into Moodle, Elon's learning management system.
Report an issue with accessing Duo Security.
During Summer Session I and II, Elon University offers online courses for currently enrolled undergraduate students.
Elon University has authorized Parchment, Inc. to provide electronic transcript ordering. Current students can also use Parchment for a Visual Experiential Transcript (Visual EXP).
Reset your email password using Elon University's Password Self-Service Site.
Elon offers students an airport shuttle to the Piedmont-Triad and Raleigh-Durham airports at designated break times throughout the year, as well as a charter bus service to Washington DC during Thanksgiving Break. Students can use the Transportation Services website to reserve a seat and submit payment.
Learn more about Streeme TV available in common spaces of on-campus residential spaces.
Shared mailboxes provide a way to field messages to a central email address that several users can access and monitor. Before reporting an issue with a shared mailbox, browse through the related Knowledge Base articles to see if your question has been covered. If you are still having problems, report the issue.