My Recently Visited Services

Request a Moodle LTI plugin to enhance the learning experience.


Generally, issues related to Raiser's Edge NXT are handled by the vendor, Blackbaud. However, if the issue is related to accounts or Citrix, IT will troubleshoot the issue.


Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).


Request new or revised eDocs permissions.


Report an issue with a point of sale card reader.


Report an issue with your Elon University email account.


Get support with the 25Live scheduling and event-publishing system.


Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.


Request the installation of AppsAnywhere, a leading software deployment solution, in a PC computer lab on Elon's campus.


Reset your email password using Elon University's Password Self-Service Site.


Learn more about the IT Knowledge Base and the how-to articles available to you.


A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.


If you are experiencing issues with Kiosk, Elon's custom application for tracking re-occurring event attendees or walk-up location traffic, report the issue.


One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.


Submit a request for Webex Calling.


Report an issue with your Elon University wireless network connection.


If you already have access to Colleague, you can request to add, remove, or change your account permissions as needed.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Request a price quote or submit a purchase request for technology hardware.


Shared mailboxes provide a way to field messages to a central email address that several users can access and monitor. Before reporting an issue with a shared mailbox, browse through the related Knowledge Base articles to see if your question has been covered. If you are still having problems, report the issue.


Submit a permissions-related request for access to digital signage on campus, such adding, removing, or changing user permissions at specific locations.


Request for a website URL to be safelisted for use on the campus network.


Report an issue with accessing Syncplicity.


IT provides personal web space for Elon faculty and staff to create their online presence with the facstaff.elon.edu domain.


Elon's Events Management app allows users to sign up for events, invite others to events, and view upcoming and past events.