My Recently Visited Services

Create a new document type, form, workflow, or service in eDocs.


Request to suspend or deactivate cellular service to a university-issued and managed device.


Submit a request for a new LastPass enterprise business account, resetting the master password, or one-on-one training.


Report an issue with print driver installation.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).


Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.


Door access administrators may report an issue with Lenel S2.


LinkedIn Learning is an extensive on-demand training platform available to Elon users.


Report an issue with your Elon University wireless network connection.


Request new or revised eDocs permissions.


Many of IT's custom applications are already found in the Service Catalog. Before reporting an issue, search for the application and follow the directions for troubleshooting or getting help. If the service page hasn't been added or if you can't locate it, report the issue here.


Faculty, staff, and students have access to VPN.


Submit a request to purchase a cellular iPad on the university managed account.


Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.


Submit a request for Webex Calling.


Request assistance with your multi-factor authentication account and managing your devices.


Elon's Events Management app allows users to sign up for events, invite others to events, and view upcoming and past events.


Request a key fob for use with DUO Security multi-factor authentication.


Report an issue with a Microsoft Office product.


Report an issue with university-supported software.


Request a new Raiser's Edge NXT custom process, or request an update to an existing process.


Report an issue with a security camera on the Elon University campus.


Report an issue with university-owned TVs found in common areas and various meeting/classroom spaces.


Report an issue with printing, copying, or scanning.