My Recently Visited Services

If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.

Report an issue with university-owned TVs found in common areas and various meeting/classroom spaces.

Request assistance locating network cabling in a location on Elon's campus.

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.

CourseLink helps to facilitate and record the relationships between academic service learning (ASL) courses and the community partner organizations that students work with to complete the service component of the course.

Report an issue with gaining access to an Elon University campus building using your Phoenix Card, for which you have been approved.

Customized Colleague Requests include requests for a customized process, or a change to an existing process.

Group training is available for faculty and staff to help provide learning and development solutions designed to enhance the skills, knowledge, and competencies of Elon-supported technologies.

Report an issue with virus scans on your Elon University owned device.

Request the addition or change of a budget number used for print and copy service.

Report issues with Moodle.

Elon’s Media Services offers a wide range of technology—including laptops, cameras, audio gear, projectors, and sound systems—available for checkout by all Elon users.

Report an issue with your Elon-owned computer.

Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.

Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).

Learn more about Streeme TV available in common spaces of on-campus residential spaces.

Request or make changes to SharePoint Team Site permissions.

Faculty, staff, and students have access to VPN.

The Faculty & Staff Directory is a publicly-accessible directory of university faculty and staff. Each directory page serves as a public profile for faculty and staff and includes their name, picture (if available), title, department, contact information and other optional information such as bio, education, publications and more.

Request a price quote or submit a purchase request for software.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Shared mailboxes provide a way to field messages to a central email address that several users can access and monitor. Before reporting an issue with a shared mailbox, browse through the related Knowledge Base articles to see if your question has been covered. If you are still having problems, report the issue.

OnTrack is the university’s secure online portal for students, faculty, and staff to access and manage key academic, financial, and personal information.

Kaltura is an easy way to share videos at Elon.

Report an issue with accessing Duo Security.