My Recently Visited Services
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
Request the installation of AppsAnywhere, a leading software deployment solution, in a PC computer lab on Elon's campus.
Request or make changes to SharePoint Team Site permissions.
Report lost or stolen university-issued devices to Information Technology.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request the installation of Syncplicity on your university-issued device.
Report an issue with print driver installation.
Campus Safety & Police may report an issue with a fire panel alarm.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Request a price quote or submit a purchase request for technology hardware.
Learn more about Streeme TV available in common spaces of on-campus residential spaces.
If Allied World/FrameWRX does not recognize your Elon email address, submit a request for access to the security training.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.
Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Request to suspend or deactivate cellular service to a university-issued and managed device.
Reset your email password using Elon University's Password Self-Service Site.
Group training is available for faculty and staff to help provide learning and development solutions designed to enhance the skills, knowledge, and competencies of Elon-supported technologies.