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Submit contracts with technology implications to Information Technology for review. IT MUST review these contracts and negotiate with vendors PRIOR to submitting the Contract Approval Cover Sheet and purchase request to the Purchasing office.
Report a technical issue with the Parking Permit Registration system that allows students to request and pay for parking permits.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
If you are experiencing issues with OnTrack, first browse the OnTrack articles found in the Knowledge Base. Also, remember that your OnTrack password may be different than your Elon account password (the account used for accessing email, Moodle, etc.).
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Report an issue with gaining access to an Elon University campus building using your Phoenix Card, for which you have been approved.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Notify IT staff that a student print station is running low on toner or paper.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Report an issue with the Financial Integrity Line Form, a confidential channel for reporting fraud, financial misconduct, or violations.
Elon’s Media Services offers a wide range of technology—including laptops, cameras, audio gear, projectors, and sound systems—available for checkout by all Elon users.
Learn more about the IT Service Catalog and how to use it to submit requests.
Report an issue with a SharePoint Team Site or a SharePoint-powered form.
Request long distance and international calling for a desk phone.
Request or make changes to SharePoint Team Site permissions.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Request a price quote or submit a purchase request for technology hardware.