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Report a compromised device, account, or other information security related threat.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Submit a request for a third party application to be incorporated into Elon's Microsoft suite.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Many of IT's custom applications are already found in the Service Catalog. Before reporting an issue, search for the application and follow the directions for troubleshooting or getting help. If the service page hasn't been added or if you can't locate it, report the issue here.
Elon University requires a purchase request for orders that exceed $1,000. These requests are submitted through the Purchase Requisition System and routed to those who need to sign-off on the request before it’s officially placed with the vendor.
Elon's First-Year Summer Experience (FSE) programs offer incoming students fun and enriching opportunities to engage with other students and faculty before arriving on campus in the fall. Incoming students use the First Year Summer Experience Registration website to choose a program and submit payments.
Request permission to use the Public Account Creation site to create temporary accounts for community members, official university visitors, or Elon faculty and staff who have not yet received their official Elon email login accounts. Access to this site is highly restricted to designated staff at Belk Library, the Law School, and the Technology Service Desk.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
IT offers individual training on the technology found in Elon's classrooms and meeting spaces.
Report an issue with printing, copying, or scanning.
If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.
EZProxy is the name of the service Belk Library uses for access to, and authentication of, library resources.
Submit contracts with technology implications to Information Technology for review. IT MUST review these contracts and negotiate with vendors PRIOR to submitting the Contract Approval Cover Sheet and purchase request to the Purchasing office.
Request student access for a faculty/staff printer.
Elon’s Media Services offers a wide range of technology—including laptops, cameras, audio gear, projectors, and sound systems—available for checkout by all Elon users.
Submit a permissions-related request for access to digital signage on campus, such adding, removing, or changing user permissions at specific locations.
Request an Elon Account for student employees and vendors or make changes to your own.
Reset your email password using Elon University's Password Self-Service Site.
Request a price quote or submit a purchase request for technology hardware.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.