My Recently Visited Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
If Allied World/FrameWRX does not recognize your Elon email address, submit a request for access to the security training.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Get support with the 25Live scheduling and event-publishing system.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Submit a request for Information Technology to assist with a project that may have technology implications or requirements.
Request assistance with your multi-factor authentication account and managing your devices.
Request a key fob for use with DUO Security multi-factor authentication.
Submit a request to create, delete, or change administrators of an email list.
Submit a permissions-related request for access to digital signage on campus, such adding, removing, or changing user permissions at specific locations.
Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).
Report an issue with virus scans on your Elon University owned device.
Learn more about Streeme TV available in common spaces of on-campus residential spaces.
Report an issue with gaining access to an Elon University campus building using your Phoenix Card, for which you have been approved.
Request the installation of Syncplicity on your university-issued device.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.