My Recently Visited Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Request institutional data for investigations, compliance activities, audits, and eDiscovery.


Request student access for a faculty/staff printer.


Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).


Request for a website URL to be safelisted for use on the campus network.


OnTrack is the university’s secure online portal for students, faculty, and staff to access and manage key academic, financial, and personal information.


Requests to enhance the capabilities of the Purchase Requisition System may be submitted for consideration by Purchasing and Information Technology.


Report an issue with technology at an Elon event.


Report an issue with printing, copying, or scanning.


Report an issue with your Elon University email account.


Reset your email password using Elon University's Password Self-Service Site.


Report an issue with print driver installation.


Notify IT staff that a student print station is running low on toner or paper.


Request or make changes to SharePoint Team Site permissions.


Request the creation of a SharePoint Team Site.


Request an Elon Account for student employees and vendors or make changes to your own.


Request an increase in storage capacity for your Syncplicity account.


Report an issue with accessing Syncplicity.


Report an issue accessing a shared drive on the Elon University network.


Report an issue with faxing.


Submit a request for Information Technology to assist with a project that may have technology implications or requirements.


Elon’s Media Services offers a wide range of technology—including laptops, cameras, audio gear, projectors, and sound systems—available for checkout by all Elon users.


The Conference Registration Request service is specifically for conferences or events that require payment. If you need to create a conference or event registration page that does not include payment, we recommend using Qualtrics.