My Recently Visited Services
Learn more about submitting requests for technology when hiring at Elon.
In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.
Request or make changes to SharePoint Team Site permissions.
Video walls are large format displays that often consist of multiple displays put together. The use varies by location; examples include the screens in the Great Hall, Snow Atrium, and the front-facing wall inside the Student Professional Development Center (among others throughout campus).
Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Reset your email password using Elon University's Password Self-Service Site.
Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.
Report a technical issue with the parking ticket payment system.
OnTrack is the university’s secure online portal for students, faculty, and staff to access and manage key academic, financial, and personal information.
Learn more about the IT Service Catalog and how to use it to submit requests.
Report an issue with the wired connection in your location on Elon's campus.
Many of IT's custom applications are already found in the Service Catalog. Before reporting an issue, search for the application and follow the directions for troubleshooting or getting help. If the service page hasn't been added or if you can't locate it, report the issue here.
Request a price quote or submit a purchase request for software.
Many classrooms have a document camera permanently installed. If your location doesn't have a document camera, a limited number of document cameras are available for checkout through Campus Technology Support (CTS).
Request assistance with your multi-factor authentication account and managing your devices.
Request a non-academic course to be created in Canvas.
Customized Colleague Requests include requests for a customized process, or a change to an existing process.
Report lost or stolen university-issued devices to Information Technology.
If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a permissions-related request for access to digital signage on campus, such adding, removing, or changing user permissions at specific locations.