My Recently Visited Services
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Report an issue with gaining access to an Elon University campus building using your Phoenix Card, for which you have been approved.
The Verizon Jetpack provides internet access outside of campus wifi availability.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Report an issue with the Public Account Creation site, the site utilized by authorized users to create public, guest, or temporary accounts.
The Conference Registration Request service is specifically for conferences or events that require payment. If you need to create a conference or event registration page that does not include payment, we recommend using Qualtrics.
This service is used by Human Resources staff when an update to information listed in Elon's online Faculty & Staff Directory is required.
For Human Resources to advise Information Technology when a new department name has been created or an existing one has been changed.
Submit a request for a third party application to be incorporated into Elon's Microsoft suite.
Although many student organization are now utilizing PhoenixCONNECT for their web presence, some still utilize the org.elon.edu server. If you are experiencing issues with your student organization site on the org.elon.edu server, report the issue.
Submit a permissions-related request for access to digital signage on campus, such adding, removing, or changing user permissions at specific locations.
Report a technical issue with the parking ticket payment system.
Report an issue with the Sustainability Pledge.
Request a price quote or submit a purchase request for technology hardware.
Report an issue with print driver installation.
Request software installations, upgrades, or configuration changes for a traditional or virtual computer lab on Elon's campus.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).