My Recently Visited Services
If you are experiencing issues with OnTrack, first browse the OnTrack articles found in the Knowledge Base. Also, remember that your OnTrack password may be different than your Elon account password (the account used for accessing email, Moodle, etc.).
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request to suspend or deactivate cellular service to a university-issued and managed device.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
IntelliBoard is a reporting and analytics tool integrated into Moodle, Elon's learning management system.
IRB Mentor, powered by Axiom, is a platform used by Elon's Institutional Review Board (IRB) to receive, review, and process IRB applications.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
For requests regarding the Computer Replacement Program for university-issued computers for faculty and staff.
Report an issue with a point of sale card reader.
IT provides personal web space for Elon faculty and staff to create their online presence with the facstaff.elon.edu domain.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Tickers are specialized format displays that often consist of multiple displays put together to form a virtual ribbon. The use varies by location; examples include the tickers in the KoBC; Sankey and outside McEwen.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
Report an issue with your Elon University wireless network connection.
Submit a request to create, delete, or change administrators of an email list.
Report an issue with print driver installation.