Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Elon University has partnered with Kivuto’s OnTheHub to offer convenient Microsoft product downloads for students.
Report an issue with live event streaming.
Ellucian Colleague and Entrinsik Informer have the ability to run reports. While Entrinsik Informer is the most popular tool for running reports in to access Colleague data, Colleague also has report capabilities.
Video production service requests are handled by multiple providers across campus, including Media Services, Creative Services within Teaching and Learning Technologies, and University Communications. Learn more about which provider to contact for different types of video requests.
Report an issue with OneDrive.
Report spam/phishing threats.
Access SAS, IBM SPSS Statistics 24, Kinovea, or Wolfram Mathematica 11 from anywhere on campus.
Elon provides three types of WiFi for Elon guests: public, elonu-guest, and eduroam. The public wireless network is available for parents and other campus visitors for convenient WiFi access without requiring registration, while the elonu-guest wireless network is a secure wireless network reserved for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions.
Reset your email password using Elon University's Password Self-Service Site.
Request a price quote for hardware.
Elon’s blog service, located at blogs.elon.edu, utilizes the WordPress platform to give Elon faculty, staff, and students an easy tool for online writing.
Report an issue accessing HBO GO.
A mailing list (also known as a listserv) is a collection of names and addresses used by an individual or an organization to send material to multiple recipients. Before reporting an issue with a mailing list, review the related Knowledge Base articles to see if your question is covered.
Request a new Raiser's Edge NXT custom process, or request an update to an existing process.
Request training for university-supported software.
LastPass is a secure password management tool that helps Elon University faculty, staff and students manage passwords.
Report an issue accessing Microsoft Office.
Lynda.com is an extensive on-demand training platform available to all campus users.
Report an issue with a data port on Elon University's campus.
Request the creation of a SharePoint Team Site.
If you've forgotten your OnTrack password or simply need to change it, use OnTrack's "Reset My Password" feature.
Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Report an issue with university issued hardware.
Elon faculty and staff may request free access to Adobe Creative Cloud, while students receive a discounted price on Adobe Creative Cloud packages.