My Recently Visited Services
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).
Submit contracts with technology implications to Information Technology for review. IT MUST review these contracts and negotiate with vendors PRIOR to submitting the Contract Approval Cover Sheet and purchase request to the Purchasing office.
Report an issue with calendaring within your Elon University email account.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
For requests regarding the Computer Replacement Program for university-issued computers for faculty and staff.
If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.
Report an issue with print driver installation.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
Generally, issues related to Raiser's Edge NXT are handled by the vendor, Blackbaud. However, if the issue is related to accounts or Citrix, IT will troubleshoot the issue.
For Campus Safety & Police to submit a request regarding security cameras to Information Technology.
Request the installation of Syncplicity on your university-issued device.
Get support with the 25Live scheduling and event-publishing system.
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Report an issue with your Elon University wireless network connection.
Report an issue with a security camera on the Elon University campus.
For Human Resources to advise Information Technology when a new department name has been created or an existing one has been changed.
Request software installations, upgrades, or configuration changes for a traditional or virtual computer lab on Elon's campus.