My Recently Visited Services
If you are experiencing an issue with Synoptix, report the issue and IT will troubleshoot.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Shared mailboxes provide a way to field messages to a central email address that several users can access and monitor. Before reporting an issue with a shared mailbox, browse through the related Knowledge Base articles to see if your question has been covered. If you are still having problems, report the issue.
Report an issue with accessing Duo Security.
Campus Safety & Police may report an issue with a blue light emergency phone.
For Campus Safety & Police to submit a request regarding security cameras to Information Technology.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Submit a request for a new LastPass enterprise business account, resetting the master password, or one-on-one training.
Elon University's switchboard, 336-278-2000, is the first level of support for those utilizing the university telephone system and/or seeking information about Elon University.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Generally, issues related to Raiser's Edge NXT are handled by the vendor, Blackbaud. However, if the issue is related to accounts or Citrix, IT will troubleshoot the issue.
If you are experiencing a problem with any Elon University website, please report the issue.
When your role no longer requires you to carry a university-issued mobile device, you can request to have your Elon mobile number released to your personal account.
Submit a request to purchase a cellular iPad on the university managed account.
Studio Abroad, known as My Elon Global, is an online study abroad management system and software program used by the Isabella Cannon Global Education Center.
Report an issue with your Elon University wireless network connection.
Request a Moodle LTI plugin to enhance the learning experience.
Report an issue with the Faculty Reassigned Time application.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.