My Recently Visited Services
Shared mailboxes provide a way to field messages to a central email address that several users can access and monitor. Before reporting an issue with a shared mailbox, browse through the related Knowledge Base articles to see if your question has been covered. If you are still having problems, report the issue.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Request to suspend or deactivate cellular service to a university-issued and managed device.
Request a non-academic course to be created in Canvas.
Request an Elon Account for student employees and vendors or make changes to your own.
The Faculty & Staff Directory is a publicly-accessible directory of university faculty and staff. Each directory page serves as a public profile for faculty and staff and includes their name, picture (if available), title, department, contact information and other optional information such as bio, education, publications and more.
Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Get support with the 25Live scheduling and event-publishing system.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
Report an issue with university-owned TVs found in common areas and various meeting/classroom spaces.
Request a key fob for use with DUO Security multi-factor authentication.
Report an issue with your Elon University wireless network connection.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.