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If you are experiencing an issue with Synoptix, report the issue and IT will troubleshoot.
Many classrooms have a document camera permanently installed. If your location doesn't have a document camera, a limited number of document cameras are available for checkout through Campus Technology Support (CTS).
Submit a request to create, delete, or change administrators of an email list.
IT provides personal web space for Elon faculty and staff to create their online presence with the facstaff.elon.edu domain.
Submit contracts with technology implications to Information Technology for review. IT MUST review these contracts and negotiate with vendors PRIOR to submitting the Contract Approval Cover Sheet and purchase request to the Purchasing office.
Elon University requires a purchase request for orders that exceed $1,000. These requests are submitted through the Purchase Requisition System and routed to those who need to sign-off on the request before it’s officially placed with the vendor.
Request access to Elon's Content Management System (CMS) to edit your department's webpages.
Report an issue with technology in campus classrooms, meeting spaces, and other learning spaces.
Campus Safety & Police may report an issue with a blue light emergency phone.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Shared mailboxes provide a way to field messages to a central email address that several users can access and monitor. Before reporting an issue with a shared mailbox, browse through the related Knowledge Base articles to see if your question has been covered. If you are still having problems, report the issue.
Report a compromised device, account, or other information security related threat.
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Reset your email password using Elon University's Password Self-Service Site.
The Maker Hub provides free access to 3D printers, sewing and embroidery machines, laser engravers, and more for all Elon students, faculty, and staff.
Learn more about the IT Knowledge Base and the how-to articles available to you.
Report an issue with an Elon-issued mobile device.
Request administrative permissions to the Parking web app.
Many of IT's custom applications are already found in the Service Catalog. Before reporting an issue, search for the application and follow the directions for troubleshooting or getting help. If the service page hasn't been added or if you can't locate it, report the issue here.