My Recently Visited Services

Request assistance with your multi-factor authentication account and managing your devices.


Report an issue with your Elon-owned computer.


Report an issue with accessing Syncplicity.


Request software installations, upgrades, or configuration changes for a traditional or virtual computer lab on Elon's campus.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Stay connected to others around the world or while traveling abroad for university business.


Report an issue with Webex Calling


Elon provides the eduroam wireless network for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.


Request the installation of Syncplicity on your university-issued device.


Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.


Submit Titanium feature requests, ask for assistance with web components and database updates, or request access though AppsAnywhere


Request or make changes to SharePoint Team Site permissions.


Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).


Report an issue with faxing.


Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.


Report lost or stolen university-issued devices to Information Technology.


Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague, making data retrieval and report writing easier. Using Entrinsik, department chairs and program administrators may create or adapt reports to include data retrieved from Colleague related to their program, which can be output to Excel, PDF, XML, or printer-friendly formats.


Report an issue with AppsAnywhere, a leading software deployment solution used in specific PC computer labs on Elon's campus.


Report an issue with a Microsoft Office product.


Begin a live chat session with the Technology Service Desk.


Report an issue with your Elon University email account.


A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.


Report an issue with SAS.


If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.


Report an issue with a SharePoint Team Site or a SharePoint-powered form.