My Recently Visited Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.

Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.

Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.

Submit a request to create, delete, or change administrators of an email list.

Faculty, staff, and students have access to VPN.

Request a price quote or submit a purchase request for technology hardware.

A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.

Get support with the 25Live scheduling and event-publishing system.

This service is used by Human Resources staff when an update to information listed in Elon's online Faculty & Staff Directory is required.

Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).

Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).

Report an issue with Canvas.

Get help or report an issue with a data integration.

Request a non-academic course to be created in Canvas.

Report an issue with print driver installation.

Submit a request for Webex Calling.

Report an issue with your Elon-owned computer.

One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.

IT offers individual training on the technology found in Elon's classrooms and meeting spaces.

Report an issue with university-supported software.

Report an issue with your Elon University email account.

Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.

If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.

Submit Titanium feature requests, ask for assistance with web components and database updates, or request access though AppsAnywhere

Submit a request for a new LastPass enterprise business account, resetting the master password, or one-on-one training.