Installing the VPN Client
- Visit the Elon University VPN Client Download site. There are two options in the drop-down menu
- AnyConnect - this is the standard and should be selected. You will be asked to log in with your Elon username and password.
- ElonDuo - if you are registered for Duo and would like to help us test, you can log in with your Elon username and password. The secondary password is "push" without the quotes. Your Duo-registered device will receive a push notification and, once accepted, you will be authenticated normally.
- Click the login button, and a warning will appear that you must accept. Then the download page for your version of the client will load. The page will be different depending upon what kind of device your are logging in on, for example a Mac vs. a PC. You may click the + icon to the right for specific instructions for installing to your device.
Once installed, you may load the client and enter the connection profile of your choice (see below).
Connecting to VPN
VPN will require the use of the Cisco AnyConnect VPN Client, (see Installing the VPN Client above).
There are three (3) types of VPN connections – Campus VPN and two for the Colleague ERP/SIS.
Campus VPN (for use when Off Campus only - vpn.elon.edu in your AnyConnect client window)
This is the main VPN connection that most users (faculty, staff, and students) will need to access resources on Elon's Campus. Please note that Campus VPN is off campus only; it will NOT work if you are on campus. The connection will be successful, but you will not be able to reach any network resources on or off campus.
To use Campus VPN, open AnyConnect (see installation instructions above) and type vpn.elon.edu in the connection field. Once you click connect, a pop-up window should appear where you can select the correct group (AnyConnect is the default for this; ElonDuo is currently optional and requires registration). Enter your credentials as required, and click OK. Accept any warnings that pop up. You are now connected to Campus VPN.
For Colleague ERP/SIS users only:
Colleague VPN (On Campus - gold.elon.edu in your AnyConnect client window)
Colleague or ERP refers to Elon's database containing sensitive data that may only be accessed with permission. This requires Duo as well as a separate VPN connection either on or off campus. To access ERP resources while on campus, enter gold.elon.edu into the connection window click connect, make sure On-Campus-ERP is selected in the drop-down menu, click OK and you will be connected to Colleague resources. Please note that Duo is required for Colleague VPN connections.
Student Workers
Student workers can access Colleague resources at specific machines on campus. They will use gold.elon.edu connection with a specific username and password. The connection must be made from a specific machine, or it will fail. This policy may be adjusted as the needs of various departments change. See Related Articles to learn more about VPN for student workers.
Colleague VPN (Off Campus - maroon.elon.edu in your AnyConnect client window)
This connection functions identically to Colleague VPN (On Campus), but is meant for off-campus use and Duo is required. If you need access to the main Off-Campus VPN as well as Colleague, you will use this connection. Enter maroon.elon.edu in the connection window, click connect, make sure Off-Campus-ERP is selected in the drop-down menu, click OK and you will be connected to Colleague resources. Please note that Duo is required for Colleague VPN connections.