Set Up VPN

Installing the VPN Client

  1. Visit the Elon University VPN Client Download site.  Log in using your Elon University Credentials, for the 2nd Password enter your preferred method for Duo authentication (i.e. push, phone1, or a given passcode).  If you are not signed up for Duo multi-factor authentication, please complete step before downloading VPN software.
  2. Click the login button, and a warning will appear that you must accept. Then the download page for your version of the client will load.  The page will be different depending upon what kind of device your are logging in on, for example a Mac vs. a PC. You may click the + icon to the right for specific instructions for installing to your device.

The warning dialog with options to continue or cancel

The download and install page

Once installed, you may load the client and enter the connection profile of your choice (see below).


Connecting to VPN

*VPN will require the use of the Cisco AnyConnect VPN Client, (see Installing the VPN Client above).

There are three (3) types of VPN connections – Campus VPN and two for the Colleague ERP/SIS.

Campus VPN (for use when Off Campus only - in your AnyConnect client window)

This is the main VPN connection that most users (faculty, staff, and students) will need to access resources on Elon's Campus. Please note that Campus VPN is off campus only; it will NOT work if you are on campus. The connection will be successful, but you will not be able to reach any network resources on or off campus. 

To use Campus VPN, open AnyConnect (see installation instructions above) and type in the connection field. Once you click connect, a pop-up window should appear where you can select the AnyConnect group.  Enter your credentials as required, and click OK. Note that Duo is now required to access the campus VPN.  See this article for more information on how to use Duo.  Accept any warnings that pop up. You are now connected to Campus VPN.


The AnyConnect window with a field to enter a VPN profile


For Colleague ERP/SIS users only:

Colleague VPN (On Campus - in your AnyConnect client window)

Colleague or ERP refers to Elon's database containing sensitive data that may only be accessed with permission. This requires Duo as well as a separate VPN connection either on or off campus. To access ERP resources while on campus, enter into the connection window click connect, make sure On-Campus-ERP is selected in the drop-down menu, click OK and you will be connected to Colleague resources.  Please note that Duo is required for Colleague VPN connections.

Student Workers

Student workers can access Colleague resources at specific machines on campus. They will use connection with a specific username and password. The connection must be made from a specific machine, or it will fail. This policy may be adjusted as the needs of various departments change. See Related Articles to learn more about VPN for student workers.

Colleague VPN (Off Campus - in your AnyConnect client window)

This connection functions identically to Colleague VPN (On Campus), but is meant for off-campus use and Duo is required. If you need access to the main Off-Campus VPN as well as Colleague, you will use this connection. Enter in the connection window, click connect, make sure Off-Campus-ERP is selected in the drop-down menu, click OK and you will be connected to Colleague resources.  Please note that Duo is required for Colleague VPN connections.

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Article ID: 76277
Wed 4/17/19 1:50 PM
Thu 6/20/24 1:30 PM
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Related Articles (5)

Call forwarding when off campus
Student worker access to Colleague VPN on-campus.
DUO Security and AnyConnect for Colleague VPN access FAQ.
Multi-factor authentication utilizing DUO Security is required to connect to the Campus VPN. These instructions step through the connection process.
General VPN FAQ.

Related Services / Offerings (3)

Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
Faculty, staff, and students have access to VPN.
Report an issue with VPN.